Hardware Stores in Milford, MI

“Purchased a 2 gallon gas container today, filled it with 1.5 gallons of gasoline and while using it on the first attempt it leaked all around the seal onto my hand. I removed the attachment, secured it again, yet it continued to leak. I called Ace and spoke with a gentlemen who stated I could bring it back in for a refund. Once I emptied the container and cleaned it, I returned to the store where the same gentlemen attempted to teach a new employee how to do a return. In doing so he made an error, was unable to correct it, and subsequently put my refund on a gift card. I asked him to refund my credit card but he stated he could not do so and I would need to speak with a manager on Monday. This isn't the type of service I expect from Ace, especially after selling a defective product that leaked gasoline all over the place. Completely unacceptable.Update: Erin spoke with me on Monday, May 8th from this location and was able to issue a refund to my credit card for the effective item and apologized for the inconvenience.”

“You have an All-Star in your store. I believe his name is Josh, roughly 5'9, slender, short dark hair, mustache. Super nice guy, patient, knew where the 3 items were the 3 separate times i asked. knowledgeable guy, he answered every question with patience and ease and knew every answer. I am not sure if this dude was on his A game, but, his "A" game, is superb. if I were Josh, I would get far away from retail and go to college for a technical degree. lawyer, doctor, accounting, pilot or something.”

“Spectacular service, bunches of obscure items and all the main stuff too. Carthartt, Weber, Stihl... paint, electrical, plumbing, cleaning, garden. ... and that sign, I never miss my turn, it's perfect.”