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7AM - 5PM
8038 Old M-78, Haslett
Auto Parts
“Outstanding customer service. I spoke to multiple employees throughout the process and they were all very friendly and helpful. Did great work and completed it very quickly. Shook my hand and thanked me for my business upon pick up.”
“Sam went above and beyond to help get this deal done for us! Coordinating with limited time schedules on our end, connecting financing needs and helping us decide what was the best in the long run, while maintaining an exceptional level of professionalism and genuine kindness and caring throughout the process. Sam makes even more complicated processes seamless and pleasant. Offers on trades and purchase price were fair, negating a need to “haggle” which I loathe. Truly, there isn’t another salesperson I would recommend to anyone I know, or even in passing to someone looking for a vehicle. Serra is incredibly lucky to have Sam connecting with their customers and building lasting rapport.
Ryan who finalized financing was a happy, engaging and delightful human, which seems rare in the finance end of car sales! He was clear and helpful for all of our follow up questions on details.
I am incredibly pleased with all my interactions with Serra! Having had my BMW serviced here before this purchase I can say even their parts and service department has been great. I’m happy to now have both BMW’s and more centrally use them for all of my BMW needs.
Update 2025 - I hit a deer and totaled my vehicle that I loved! I knew the only place I really trust is Serra, so I ran back to Sam and he connected me with Jacob Sampson, and they nailed it again!!! Jacob was not only the most pleasant person to work with, he was really helpful and intuitive while helping me find just the right vehicle. I have been a BMW gal for a while now, and when the larger BMW lacked the feel I was looking for, Jacob had a list ready of vehicles he thought would meet my needs. His selections weren’t just any vehicle they had, he listened to what I wanted and needed and Nailed it! He is incredibly responsive, knowledgeable, and great at this job!”
“What a great experience this was for myself and my hubby. Josh, in sales, fantastic. We had a trade-in and it was seamless transition from old to new camper. Josh communicated with us and was super transparent and honest with us. He took all the guesswork out! It was a great experience dealing with the Price Right RV Team!! I would purchase through them again in a heartbeat!”
“I am a long time customer of Sawyers and have always had a good experience purchasing vehicles here. After having unexpected issues with a current vehicle they were able to find and get the exact vehicle I wanted. They all took the time to listen to my concerns. Jeff, Duane, Robert and Shane were all great and replacing my vehicle was fast and easy. Thank you all!”
“Abel was a great salesman and made me feel like I wasn’t a burden whatsoever I appreciate all his help at Morrie’s okemos ford. I highly recommend him as your personal salesman. Ford should be giving him a promotion for sure!”
“The entire team at Audi Lansing are professional, knowledgeable & friendly. I was very happy with the service and will be returning for any future services needed. I would highly recommend them.”
“Very helpful and knowledgeable staff, Nate helped me 1st Day, and Jess took care of completing my order next day without missing a beat. They are well organized, good support experience.”
“Pat and Mike are so awesome. This is the second time I have gotten a new vehicle from them, and whether they like it or not, they’re stuck with me. I got a new 2025 Nissan Kicks and that thing is sharp. Runs like a dream, and I fully know all the bells and whistles because Pat and Mike are just that great. I really appreciate the reliability and quality of a Nissan, so that on top of an awesome staff at the Graff Nissan?! Can’t beat that.”
“Took one of my vehicles in for service the other day. Despite them being busy, they were able to diagnose my vehicle the next day and finished the repairs before they closed, that same day. Will definitely return to this location for any future services that I need on my vehicles. The price was as expected for the repair that was made.”
“This VW dealership really knows their stuff. Had my vehicle inspected and they not only told me what was wrong but also provided me with tons of information about the car including maintenance schedules and breakdowns of what things could be a problem vs what things could wait. I'll go here again.”
6:30AM - 5:30PM
7150 E Saginaw St, East Lansing
Auto Parts
“Sadly I've had to have body work done here a few times but happily these people are great, professional and just overall fun to be around. They do impeccable work.”
“I've used Kamins many, many times in my life and they've never done me wrong. This is truly one of the Original Auto parts stores from long ago. Before any of the big chain stores were even thought of. I've always known that they hire the best people that have great knowledge of automobiles of all kinds.
It feels like family when you're there.
They have what you need to get you on your way. 5 Stars for sure for 40+ years of service to the community.”
7:30AM - 10PM
3237 N East St, Lansing
Auto Parts
“Went there Thursday night for a new battery. Two gentlemen working were very helpful and assisted me with any questions I had, huge help will come back here again. 10/24/2024”
“Colton helped me figure out what was wrong with my headlight. He then helped me find the correct product in the store and purchase it saving me time and money from going to a shop and helping me DIY I will come here again because of the service the price and the availability of items”
“Terry made the buying process and super simple. He explained everything in detail and even offered to go for a ride with me to confirm I liked the vehicle I was driving, even explained some features about the vehicle. Dylan was into very thorough explanation about the buying process and didn’t make me feel like I was being taken advantage of, overall a very enjoyable experience. 10/10”
7:30AM - 5:30PM
1151 Haco Dr, Lansing
Auto Parts
“One of the best body shops I have ever been to! If you need any sort of Body work done this is the place to go. Not only was the service done very quickly it was done super professionally. They really did do a good job with the body work and the paint it blends so well I can’t even tell if anything happened. Overall great shop and I will always get any body work done here from now on.”
7:30AM - 9PM
7004 S Cedar St, Lansing
Auto Parts
“I spoke to Hayden and was disappointed that they didn't have my part when I got there. However, the customer service for the young lady that assisted me was exceptionally fantastic thank you ?? Yes the one that has been there for 4 years”
8AM - 6PM
2423 N Cedar St, Holt
Auto Parts
“I stopped in because I was driving by after having stopped at Autozone, O'reilly and Advanced Auto and having no luck finding the part I needed. Decided to try ONE MORE store and I am so glad I did, because this will now be my first stop from here on out. They were the first place out of 3 prior that offered to order me the windshield wiper I wanted for my back window. I wasn't able to get it for the next day when my brother was going to be in town helping me with my car so I joked and asked if they would install it too, the one guy said he would be here the day it arrived and he had no problem putting it on for me. Well I forgot to stop in the day it arrived even though they called me, so went the next morning to get it and the one guy wasn't there, but the other one that had been in store remembered I needed help getting it on and I was fully expecting to walk away and have to figure out how to get it on, but he opened it right away and said lets go get this on, and he put it on for me! I am so incredibly thankful for Riley going the extra mile to help me out. I understand this isn't normal protocol for them to help out in this way so it meant even more that they did anyways. Because of this I will always start my search at NAPA!”
7:30AM - 9PM
2900 N East St, Lansing
Auto Parts
“They scanned the truck for free and gave me a printout of what codes were showing what repairs need to be made
Of course it's freaking O2 sensors lol”
7:30AM - 9PM
1904 N Larch St, Lansing
Auto Parts
“This is what customer service should be!!
I just wanted to take a moment and recognize a particular employee from the Advance Auto Store in Lansing MI located on Larch St. On 07/31/24 I came into this store looking for a new battery for my vehicle. Upon walking in I was greeted by Dave an employee of Advanced. Dave advised he was willing to help me even though he was scheduled to end his work shift shortly. Throughout our conversation Dave was polite, professional, and patient in assisting me to make the best purchase decision for my vehicle. Dave took extra time to offer several different available battery options answering any and all question I had. Not once did Dave ever appear impatient, or frustrated in rushing me to make a decision even though his work day had now ended. Dave informed me this was his second job as he began his work day at 4am that morning, as he continued to show the same courtesy as the first customer of the day might receive. In my personal opinion I thought Dave did an absolutely outstanding job and is a true professional when it comes to what customer service and care should be. As a direct result of the customer service I received from Dave, I will continue to use Advanced Auto Parts as my go to in the future and I hope Dave receives the recognition he deserves as a great employee of this business, for the honest and respectful service he provided to me.”
“I had an awesome experience here! Two days before I purchased a new alternator for my 2007 Honda Civic in Grand Rapids. I was then able to drive only one hour before my electrical system failed again. All lights had grown very dim, radio out and transmission began not shifting correctly. The car sat on the shoulder of a major expressway in Lansing, waiting for a tow, engine not running. After 1/2 hour of the car being rocked by passing cars and trucks, the electrical system suddenly came back to life, so that everything was working, lights, radio, engine starting. I had the car towed to a Honda dealer where I reported this odd behavior and asked them to please check for a possible poor connection or short in the wiring. The dealer charged an up front diagnostic fee, but did not diagnose the problem with the wiring as I had requested. They only measured the voltage. They said the alternator I purchased the day before was no good, and that the only thing to do was replace it for $750.
I declined this and drove the car to University Foreign Car Repair. I found Mike was a very good listener when I described the odd symptoms. He said I might need a new alternator but that they were quite willing to perform a thorough diagnosis before reaching any conclusion. I spoke briefly also with the technician doing the work and with the shop's owner. Everyone was very professional and courteous. They discovered the alternator had not been hooked up correctly and also there was an apparent short where a wiring harness had been rubbing against the valve cover! No new alternator was needed! I was charged only for labor and some new connectors. My bill for their work was only $200 and car has been running great! I would recommend this shop to anyone. Five stars!”
“They serve there customers ! Their family owned business! Small company that will not disappoint you .I highly recommend. Very detailed and efficient. Their service shows they care they listen to your concerns !! Thank you Mitch and the crew for your service !!”
“Always helpful staff. Assisted in figuring out which hitch pin i needed and even let me test fit before buying (vehicle in parking lot, didn't take it home) and had to get bigger one. Great service as always!”
“Got my car back a day earlier than expected. Amazing customer service. Responsive, helpful, and knowledgeable. It sucks when your car is in an accident and your world is thrown into disarray. Priority Auto Body eased the burden with their professionalism and exceptional service.”
“Had an issue with my AMP research retractable steps. They found a short in the wiring harness . They took care of it . The steps are working perfectly . Thanks guys you're amazing ? . I'll definitely be back .”
“Hubby hit deer w/my red 2011 Ford Fusion Hybrid causing $2k+ damage. They made it look like new, even matched paint color. Also cleaned inside. Referred from friend. I would refer anyone/everyone here.”
8AM - 5:30PM
2727 Prospect St, Lansing
Auto Parts
“My name ia Mark Chumar and my 2020 jeep renegade hood paint was bubbling so after taking it to lafontaine they looked at it and found it still was under warranty .After approval process was authorized I went back so they could do a paint match and order a new hood which they did .after a few weeks I dropped it off and they replaced the newly painted hood and had cleaned up my vehicle looking like new cleaning it inside and out .Just like it was brand new .Iam very satisfied with the professionalism and care they took through the entire process front start to finish and very pleased .I'd recommend this lafontaine body shop to anyone who seeks a quality job and the entire staff there that will handle your vehicle like it's there own .These people's customer service is the best I've seen in years . Thank you all
Mark Chumar”
“G.Jackson
(Dodge Durango) Highly Recommend, Great Communication, Service was A+.. I guarantee you won’t be disappointed in their service!! Gerber Collision for the WIN!!!!”
“Great service! Polite employees with a great attitude. The employees took me to the proper isles for my parts. My special order arrived on time and it was the right part.”
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“By far one of the best expiernces I have had. Unfortunately my car was a total loss. But the communication they did for my with my insurance company made this so easy for me. Please come here and see for yourself the great expierence I had for yourself”