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“Have been going here for decades. This new location is their 4th move in this area. Business has steadily grown over the yrs. Service & sales have always been excellent.They have now expanded to include a large spacious Ace Hardware franchise. Looked the new location over. They have a very large selection of hardware products. Appear to have also expanded their power equipment offerings. Have bought various power equipment over the yrs. Always recd very good sales & service. It's a very well managed business. Highly recommend them.”
“I drove from Jackson Michigan to Vets Ace Hardware in Lansing because they were the only place that had the plumbing parts I needed. Can't say enough good things about the staff that work there. Thanks again”
“The guys are really helpful and knowledgeable. I really appreciate them and everything that they do! I needed screws for my daughters license plate. The man helping me didn’t just have me try different ones, he went to the car and tried different ones until he found the ones that fit. Great customer service!!”
“Staff is super knowledgeable and willing to assist as much or as little as you need. I've gone here many times, thinking I had everything I needed from home depot after watching YouTube videos. But, no, I always need one more thing like nuts and bolts, orange c9 bulbs, an 8ft ladder, outdoor faucet covers for winter, deck stain, etc. Do yourself a favor and start here with all your projects!?”
“Everyone is so helpful and knowledgeable at this location. Lori went above and beyond in me find the things I needed for a dryer gas line repair. She's helped me before too and she always knows her stuff. I really appreciate the handywomen that work there!”
“The people who work at this hardware are so knowledgeable and helpful. The man who waited on me (2 trips) was kind and patient. I got my problem solved but not without the man going above and beyond. This is a one of a kind place.”
8AM - 4:30PM
4000 Holt Rd, Holt
Hardware Stores
“A friendly, family,-owned lumber yard, and for the deck Boards I was buying, their price was a dollar less per board than the same thing at Menards. Lowe's only had thinner boards and didn't carry the 14' length I needed.”
“There is a very nice looking very kind individual that works there I believe on the weekends has a little salt and pepper always full of jokes always willing to help you find whatever it is you're looking for”
“Nice service and employees are very knowledgable. Always visit Gilbert's for small home renovation projects or to fix something in the business/home. Nice parking space. Many options.”
“I appreciate bailey the assistant manager For helping Jacqueline out with the dog food issue she needs dog food bad and bailey came through thank you for you service with TSC I say I would rate it above a five I give you bailey A 100+”
6AM - 10PM
725 American Rd, Lansing
Hardware Stores
“They have what I need usually, and and I like their lumber the best of all the box stores. There are just a few times that they don't have what I need, usually because It is a rare, unique situation.”
“Sarah K. has saved the day for me! What started as a great purchase snowballed into an impasse and Sarah went above and beyond to help me rectify the situation. I bought a Samsung Bespoke fridge in 2023 and purchased the extended warranty from Home Depot since I truly think it is a value. I never thought I would need to use it but about 6 weeks ago our fridge started making a loud vibrating noise. As the day progressed the vibration began to accompany a burning smell and for fear of fire, I unplugged the fridge and moved all of our food out to the garage fridge (midwesterner here ?). Since I was outside of my year warranty with Samsung, but the fridge being their top of the line model, I reached out to Samsung to ask if this occurrence was something they would look into/cover. Since it was a burning smell and fear of fire, they scheduled a tech to come out who diagnosed it as a leaking refrigerant onto the compressor giving off the burning smell. Samsung initially stated they would not cover it and I needed to file a claim on my extended warranty through Home Depot/Asurion. Since this was a third party claim, I KNEW it would be a challenge getting an answer quickly but I followed the steps accordingly. I had to call and schedule a technician to come out and quote the repair and if it was over the fridge purchase limit, they would not reimburse it, it would be a fridge replacement. The kicker here, almost every repair company suggested by claims AND ones I sought out, especially local, would not 1. Quote a repair without actually doing the work also, 2. Work on Samsung fridges or sealed systems such as refrigerant leaks, and 3. Work with insurance claims/3rd party warranty claims. I spoke with Sarah about this and she went well above and beyond anything I could have imagined. She called a number of businesses herself to see if she could find someone to come out and quote. When she could not she spoke to her contacts at Home Depot/Asurion to try to get an answer for us on what to do if no one will quote us. They were able to get Samsung to finally agree to help us fix it since we were having such an issue with the claim. Sarah’s dedication and passion for helping customers is truly admirable.”
“The Okemos Home Depot is great for all of your home project needs. The employees are often knowledgeable about the products, and locations. The lumber is not the best quality depending on what you're doing, but works for most stuff.
I'd like to say a big thank you to all of the employees who are doing their best to help people find what they need, keep people safe, and doing it with a great attitude - You Rock!”
“Husband and I came here for materials. Was asked if we needed anything several times by friendly workers. Went to 2 other home improvement stores and couldn't find anyone to help.
Nice change of pace. Very friendly store.”
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“Midwest power equipment/ Midwest ace is a fine establishment who has earned my honest business over the years, staff is super knowledgeable and helpful, keep it up!!”