“I have banked here for years, and the tellers have always been a joy to work with. They are consistently knowledgeable and friendly, and it's always a pleasure to come in person for my banking needs.”
“This place is great. Always greeted with smiling faces. Never had a poor experience, always quick and easy!
Special shoutout to Micayla, she is the best!”
“Definitely one of my favorite banks. The people at the grand blanc location are very friendly and helpful.
Those are my ladies and they’re all beautiful.”
“A true Professional! Tyler helped me with a Personal Loan. The experience was quick & pleasant. I would even go as far as stating it was enjoyable! 10 stars for Genesys and Tyler!”
9AM - 6PM
6615 Highland Rd, White Lake
Banks
“Tanya at LMCU - White Lake branch, was so wonderful and pleasant when I went in.
Helped me with my banking needs, and was so personable and friendly. Tanya also sent me an unexpected little note afterwards, I’ve never had that happen before from a bank ?….
Loved that ❣️”
“I would like to thank Trish for her above and beyond service in finding an answer to my question. She alleviated a significant amount of stress on me and my house hold by finding our answers and I'm so happy she was able to help us. Thank you again Trish.”
“I don't see why a reviewer says it's not modern. This bank has all the same features for users as any big name bank I've ever been with. The only non modern aspect is the customer service, which is a good thing. Unlike modern business, this company values it's customers and treats them as if they were friends coming by their house. They are proficient in their interactions while still being personal and knowing you as an individual.To top it off they do special things for their customers, such as offering fresh coffee and homemade cookies. They make sure you know about anything they offer that could benefit you. At the same time they don't try to sell you on things. If you're looking for somebody that has your interest at heart that is this Bank. That is how they maintain their customer base.”
9:30AM - 5:30PM
3400 Regency Park Dr, Grand Blanc
Banks
“Staff is very helpful. Credit unions are a great place for personal attention. Everyone should belong! Essentially, if you are a member, you own the bank. Don't let the banks take advantage of you!”
“I’ve been a member with Genisys since I was a teenager (I’m almost 29 now). I’ve always been super happy to have them as my credit union. They really do care about helping you with your financial situation and hearing any concerns you may have. So far, I have not encountered a branch of theirs that I didn’t like. The White Lake branch in particular though really stands out to me because of rep Lauren LaBelle. She is super awesome; not only because she is enthusiastic and really cares about her job, but she’s also a very compassionate, caring and understanding person. I came to the branch earlier today and expressed to her how I was struggling heavily with some financial burdens that I had caused myself and she listened to me thoroughly, never judging me one time. She encouraged me to create a plan for myself, to remain strong and focused; even to find work that brings me real peace and happiness. She truly is a gem. Thank you Lauren and thank you Genisys for all you guys do for me and for everyone! Keep up the great work!”
9AM - 5PM
15000 Silver Pkwy, Fenton
Banks
“Leanne was professional, friendly and patient with my mother in law. I appreciate her being kind and explaining things simply and a couple of times for her.
Thank you . 5 stars for her..( zero stars for the banker/ managers that ignored her in the lobby and didn't say hi or how may we help you when she stood there looking around for help. )”
9AM - 12PM 1 - 5PM
7606 S Saginaw St, Grand Blanc
Banks
“I came here to Flagstar Bank. I came here to open an account because Chase Bank couldn’t. It was quick and easier than Chase, and to my surprise, they were running a promotion that could increase my bank account up to 250 dollars. Connie was the one that helped me. I would Flagstar Bank over J.P Morgan/Chase if you are getting tired of Chase.”
“Overall a very good experience here. The front desk staff are kind and knowledgeable. They do their best for the circumstances they are in.***This is for their corporate and owner of this branch****It's a shame that their turnover rate is pretty much every month.How are they supposed to give good customer service when they are understaffed, not paid much and don't even have time to eat? Where is the owner of this branch to help out and be the leader??Food, Ya know the basic necessity of a life. Pfff don't need to let our employees take breaks because there's only 2 people in the entire building trying to take care of nonstop customers and one is a new employee.Makes me wonder why the turnover rate is the way it is. I've always wondered if the people in corporate making 6 figures ever turn there gaze the other way around and ask hmm ? what's it like to be a front desk person's shoes? Not getting to eat, and getting paid so little for their services. I truly believe if a corporate Huntington employee worked here for 2 weeks a lot would change or they couldn't handle it and quite.”
“Cordial, professional, and expedient service from this location, they were having some technical issues with their system and worked to accommodate my transactions regardless.”
“I read reviews of this branch, and will admit I was hesitant to visit. I have always banked locally, however, my father recently passed and he had accounts with JP Morgan/Chase.I stopped by to open an estate account to settle his accounts and transfer existing funds to the newly created account. I was welcomed with the same personable experience, understanding, and courtesy that my local bank would offer.Jimmy and Ghenam were kind, friendly, set reasonable expectations of the process I was about to experience, and followed up in a timely and properly according manner.I am grateful for their support during this time, and would recommend this branch to anyone considering banking in the area, regardless of past reviews.Thank you again,Cassandra”
9AM - 5:30PM
3800 Owen Rd, Fenton
Banks
“Debbie Decker Vice President of the Fenton branch gave us the best service and beyond today. She worked with us and for us to solve a more than minor dilemma. Thank ypu again. Jerry and Bridget”
“Chris Palmer was fantastic today!! I had no idea I even had such cool options for my account but he walked me through them, did it for me quickly and efficiently, and made laugh in the process! He even got me a new card because I lost mine! 10/10 for Chris!”
“I don’t bank with Huntington but I needed to exchange some large bills for some one’s for tip money before my trip and dawn the teller & a very nice banker I didn’t get his name was able to help me! Everyone was really friendly and helpful.”
“Ive been with chase a long time they've never helped me out or caused me grief. But....a company that I ach with took all my money and put me $2000 negative in my bank! Here's the kicker! I'm in another country and I have tons of bills coming out being the end of the month. Chase paid everything till I got home! Not one bill was turned away! No late payments no marks on my credit nothing! I'll stay till I die. When I really needed them they held the front line for my business!”
“Security credit Union. Has never done me wrong comparative to all the other institutions in this area. I love doing financial endeavors with a community based financial institution that cares about your needs. Highly impressed With their customer service at their headquarters top-notch. Highly recommend them I hope you have an enjoyable experience as I did.”
“I have to disagree with the negative reviews of this branch. Yes it sometimes takes a little while to get waited on as a couple of tellers are a little slow. However I recently called by phone and was answered immediately. I was told to expect a call back within the hour. Not ten minutes later I received a prompt callback with the answer to my problem having been investigated and resolved. Job well done ! Thanks. Greg”
“Love this bank.. people are friendly and if you have online issues they will help you through it. I personally like to go in and do my banking. I don't like drive thru, I don't understand the automatic system. They've offered to show me/practice coupons, which is nice. I still rather go in person and get my balance that way.”