{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Everybody, there is always very nice and helpful.. They even actually checked my phone bill for any cheaper rates. They save me alot of money, they are awesome!”
“Nikki was outstanding in her support of my purchase of a new phone & Ipad. Her disposition not only with me but other customers I observed was exemplary. She is knowledgeable & kind. Great employee!”
“Honestly this is the best t-mobile store I’ve ever visited. Rick and Mohamad provided 5 star customer service and attended to my exact needs. They were extremely patient and helpful! I would definitely recommend these two gentlemen to anyone!”
“I visited the T-Mobile store to purchase a charger and unfortunately the charger that I purchased was the wrong size charger for my phone so I return the same day hour later and the manager was able to resolve it as well as apologizing for the inconvenience so I am giving the store manager at T-Mobile on the middlebelt and i-96 a five-star.”
“I came into this T-Mobile location and Ali was so helpful and nice. He answered plenty questions that I had when buying a new phone. I would highly recommend going here!!”
“My phone went complete black screen on me the other day. I immediately went to the location nearest to me on Ann Arbor Rd in Plymouth and had THE WORST experience in all my 12 years being a customer.
The next day I visited this location and was assisted my Miz and Ash.
They tried their best to get my phone to power back on but we unsuccessful. At least they tried.
They then explained all my options to me and I ultimately purchased my replacement phone from them instead of the original location.
They made things so easy.
This is NOW my go to location.
Thank you Miz and Ash for restoring my loyalty to Tmobile and for treating my like a person and not just a dollar sign!!”
“This is one of my favorite stores! You can walk into this store and the energy given from their employees are welcoming, happy, very helpful, knowledgeable and workers are wonderful at multitasking - especially when there is a wait. The “non-rushed” attention they show costumers is what will keep bringing me back. I will definitely recommend this branch!”
“I walked in 15 minutes before close asking for a new phone and a transfer to another phone. Chris and Erich were absolutely amazing! They were kind and patient and tried to get the phones to transfer before closing time. I appreciate them for helping me so my daughter had a phone for her first sleepover tomorrow night. Thanks Chris and Erich!”
“Service here is great honestly. I was really pleasantly surprised by how quickly they were able to help me solve my issue. They greeted me immediately, they were kind, professional, & very fast. I was very satisfied with their services today :)”
“Tiffany was absolutely helpful in ever way.shes very pleasant and knowledgeable. Made the process easy,from my old outdated phone to a new one.it was a joy meeting her.”
“Best Cell Phone store in the Metro Detroit area!! Michael and J.J and the rest of the guys will take care of all your cell phone needs in a timely, friendly and affordable manner!!”
“The facility is very welcoming & staff is courteous & humble from the very first step you have in store. Specially Nick …. He is very professional & very soft in his tone to explain all he has to offer, providing solutions to clients suitability. All five stars for him ….. ? Had the best deal in town from Xfinity thru Nick while transferring four lines from a competition firm …. Myself & family is enjoying the best internet at most competitive rates …. Highly recommend clients to go for Xfinity …. I’m saying this after a research of over 3weeks of rate analysis of internet & phone lines of all leading companies & then making a final word in favour of Xfinity. Go for it & get the best ….”
“I absolutely love this location. This has to be one of the best ran stores in this area because the sales team is knowledgeable, understanding, and very professional as well. This is definitely a store that I would recommend stopping at if you're looking at doing an upgrade or possibly switching over to T-Mobile. This store definitely gets a 10 out of 10.”
“I had some issues with my internet and also wanted to check my upgrade phone status. The store manager, Tevonne, was so helpful and fixed my issues along with providing good direction on my phone upgrade. I'll be going back in a few months to have him help me switch my phone.
One of the nicest stores I've been in with great service!!”
“First we went to Verizon in Canton Mi. On Michigan ave. We went in and asked can you turn on spell check. The 2 employees didn't know anything about it. So we went to the Verizon in Westland on Warren rd at the Westland mall. We went in asked can you get spell check on her phone. The lady there fixed it in 5 seconds. I would recommend the Verizon in Westland!”
“I had a great experience at this store. Kollin was the rep that helped me. He was thorough explaining the changes I was making to my account and handled some other issues outside the store with ease. He put my screen protector on like a pro. The store was clean, the queue moved quickly. Thank you!”
“I want to start off by say that I really wish I had to thought to ask the name of the young lady who helped me today, she was absolutely amazing! I went in for an upgrade, as I have done many times before, and what has always been a simple and smooth transition to a new device turned into one of the most complicated events I have ever had to deal with. Her and her coworker never gave up tho! To be honest with what I heard them tell their side of TMobile support had to have beyond frustrating. I know the determined and empathetic employee who helped me deal with this challengingordeal was an extremely polite younger Middle Eastern woman. (She had a test at school that she needed to be at right after she finally was able to get my new phone working. I hope she passed it with flying colors) I am a customer service manager myself and I usually try to drop my personal standards when I deal with other customer service representatives because in 2024 good and honest customer service is hard to find. I also want to mention that Jamal the store manager was extremely helpful. All in all I know they were as frustrated with TMobile's network as I was but they never showed it! Please make sure that this review gets forwarded to their store's email. Both of the employees I mentioned above are troopers. They turned what could have been a very different review into a 5 star one!”
“Russell provided professional, honest and kind service. Answered all my questions and resolved the issues with a great attitude, even with it being 10 minutes before close. Highly recommend this spectrum location”
“I just left the store in Westlande and had a great time, my problem was solved very quickly as soon as I met Kelly, she was a very kind girl, very educated and very good at what she did. the problem was not easy to solve but she did not give up until she solved it. she is the best and most capable worker I have met in my life. thank you and many respects for you. you are the best . I am rating it with 5 stars and these stars belong to this wonderful girl”
“Keith is the best worker. You guys need to give him a raise. Metro messed my new phone up and he was so patient especially since they made him wait for almost a hr on the phone, and super nice.”
“My phone wasn’t working at all. Tim
told me it was because my SIM card needed replacing. He did that and also showed me how to remove excess items to make more open storage. He was friendly and knowledgeable and personable. Thank you.”
“Carl ? if I could give him 20 stars, I would I had a real debacle with our phone service after switching from Verizon. He got me squared away, took a while, but it was worth the wait. I would highly recommend him. I had to go back the next day for another issue and had Amari and she was terrific too.”
10:00 AM - 7:00 PM
12683 Middlebelt Rd, Livonia
Internet Service Providers
“Service is great ?
Benjamin helped a great deal. He had good suggestions and was educated about everything in the store. Whatever question that I had he provided an accurate answer.
Thanks.?”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Went in yesterday around noon - the manager was extremely helpful and knowledgeable. I used to call and negotiate over the phone with the people across the world and they made an absolute mess of my account and charges. Those are all cleaned up, my bill is reduced, and I will definitely be back to this location in the future. Thanks for making this easy on me!”