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“The personnel I dealt with Lee and PJ were great. Shop is very well organized and clean. I had a DOT and PM done along with quarter fender replacement and speed control settings set to my request. I have found a local dealer home for my work and parts needs.”
“I renter a wood splitter, it was ready as agreed. Super clean and it started the first pull. I used it all day and it never missed a beat. Good prices too! I will be back when I need another tool.”
“Great place to rent from, the people there care about your needs, even if there in a bad mood cause it gets busy there and it looks like a lot to handle but they do everything with professionalism and kindness. I'd recommend the manager to anyone. He's awesome.”
“I won't deal or try and work with any other U Haul dealer in my town, except for Kelly at Compass Storage on W Michigan Ave, nobody wanted to try and find me the rental I needed, except for her, going above and beyond, to keep her satisfied and loyal customer thank you Kelly and Compass Storage”
“Steve the manager at the Jackson Location had to go to Lansing to pick up a smaller truck and a U Box container to make my rental more comfortable. I appreciate the extra effort. And the remainder of his staff was also very professional and helpful!”
“I appreciate the customer service from Stevie and Theresa they helped make a difficult time for me become pleasant because of their compassion and understanding. Thank you all keep up the amazing work you do for the Jackson community.”
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“Website was a little glitchy trying to rent a unit, buttons didn’t want to work consistently. But once that was gotten through the experience was smooth and painless. The staff personnel I spoke to were all helpful and polite.”