United States Postal Service
USPS,
Post OfficesHours:
113 W Michigan Ave Lbby, Jackson MI 49201 Hours
About United States Postal Service
The United States Postal Service location is generally known for friendly and helpful staff. Customers appreciate the polite and professional attitude of employees, who often handle tasks with patience and efficiency. The lines tend to be short, allowing for quick service. However, some customers have experienced issues, such as delays in mail key and lock replacements at the Elm Street post office, with one noting a lack of cooperation from the supervisor there. This has led to frustration and calls for better management. Others have faced challenges with address changes and receiving postal codes, which can be inconvenient despite efforts to protect mail. Despite these problems, the staff at this location are often praised for their kindness and willingness to assist. Overall, many customers compare this location favorably to others, wishing all post offices provided similar service. The team’s friendly attitude and efficient service make this a reliable choice, though some operational issues remain.
Most Recent Reviews
June 2026
I had a lot of packages to send out, the gentleman at the counter was so helpful even when I kept putting them up on the counter😂
April 2026
Always on time and explains all the details. Calm meets calm and good people.
February 2026
The staff is friendly, helpful, and quick to reach out regarding delivery issues. I have unfortunately had some issues with packages being delivered to the wrong house on multiple occasions.
More Comments(89)
Nearest USPS Stores
- Jackson, Michigan