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“It was my first time in the store, and it was very nice, well laid out, and very clean. The staff was very friendly and helpful, guiding me to what I was looking for. I would definitely go back and shop again.”
“Don was excellent! Had to stop and grab a couple cylinders of oxygen and a tank of acetylene for work. He had me in and out within 5 minutes if I had to guess. Great personality and customer service!”
“This store has a hometown feel with great customer service! The employees are outgoing, kind, caring for their customers. They will work with you fairly and honestly.
Thanks again Gemmen.”
“A big shout out to Godwin Plumbing for coming to the rescue when water started spraying from a connection in my basement. They arrived quickly and arranged for the city to come shut the water off to my house so they could fix the problem. I was very grateful to be able to get the water back on and the leak fixed. Highly recommend! They had previously done some routine repairs at our house and we were very happy with that service as well.”
“Didn't actually buy anything here, but the worker at the front desk was very helpful with the question we had for him. He went through the place to try and find what we were looking for.”
“Casey needs to be recognized. I was hesitant to call, thinking you wouldn't be able to fix my problem. I had major engine issues on a tractor and it was a weekend. I called and spoke to Casey, he said they had what I needed and he sounded confident so I went there. Sure enough, I was able to repair my engine internals with supplies that Casey measured, compared to my old parts, and found at your store. An extremely knowledgeable, professional, and helpful employee. Keep Casey in your organization at all costs.”
7:30AM - 5PM
307 Leonard St NW, Grand Rapids
Hardware Stores
“Fantastic customer service. Not a single store left in Grand Rapids like this. True to heart. Don’t shop anywhere else for your hardware needs. I’ll be coming here from now on. Support your local shops, not corporations.”
“Allendale True Value is a great resource for the community. The staff is friendly and knowledgeable. The selection of products is top notch. So much better than the big box stores.”
“I got some veneer from Bill and team for a 100+ year old pool table. They were great to work with, took time with me, and delivered some great veneer. They are great to work with and would highly recommend.”
“Fabulous customer service! I walked right in on a busy Thursday afternoon and was greeted by a friendly young man who asked what he could help with. I told him I needed some keys made and I was out of the store in less than 5 minutes. Answered any questions I had in a very helpful way. Definitely will be my go to hardware store in the area”
“Visited your location multiple times over the last week trying to figure out a plumbing issue. Mark and the rest of your team in the plumbing deportment were fantastic, explained things to my kindergarten level of plumbing skills and helped show me how to complete the project! I always get great service here!”
“I am traveling, and after breakfast at Rise across the street, found out the cafe’s bathroom was under construction. My husband and I own a handyman company in Florida, so he suggested going to ask the nice people at Ace. Mission accomplished. They were so helpful, and this is the cleanest Ace bathroom I’ve ever been in. Thanks yall!”
“Are you unhinged that your cabinets are drab? Well, don't fly off the handle...This is a great place to find cabinet hardware of every kind and color. From modern to old "new" stock, the place has everything.I wouldn't pull your leg ?”
8AM - 6PM
145 Wilson Ave NW, Walker
Hardware Stores
“My sister goes to GVSU and came back from Thanksgiving break at 5pm with a nail in her tire on Sunday. She goes to college almost 3 hours away from home, so we were worried she wouldn’t be able to find any help besides AAA on a Sunday night. Blain’s was open so I called and they fit her in, and even though they couldn’t repair the tire, they put on her spare for her! Within less than an hour she was mobile again until she can buy a new tire. The customer service was absolutely amazing, and they even put her old tire in the trunk for her. I definitely recommend this business for any auto needs!!”
“As a Realtor I use Ace regularly. I had an issue with a screen door and then had to leave for vacation and couldn't resolve before I left. Figured it was too late by the time I got back into town to rectify. Talked with Jody, explained the situation and she was determined to make it right. Yada Yada. Grandma is smiling ear to ear with her perfectly rescreened door and I will continue to recommend this Ace. Great Service! Good price! Exceptional people who care! Thank you very much =]”
“I use this particular Ace Hardwar more than the one closer to my home as this tends to carry products another one doesn't. Customer service is great and very helpful.”
“Had 2 different brands of sawzall's one a corded chicago electric the 2nd one a bower battery powered both had broke within the 90 days an I returned them without any issues”
“I recently came here for new light fixtures and I'm quite pleased with my choice. The fixtures have significantly improved the lighting in my home, and they fit the aesthetic I was looking for. My salesperson, Brianna, was knowledgeable and provided helpful advice throughout the selection process. Her assistance made the shopping experience smooth and enjoyable. I would recommend Ferguson and Brianna for those seeking quality light fixtures and a helpful shopping experience.”
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“Everything was as expected with one exception….I bought 8 cupboard pulls (needing 16 screws) but not one screw came with the order…..An update to this review….The Knob Shop indeed sent out the screws as you see from their response. Thank you!”