Consumers Credit Union, headquartered in Kalamazoo, Michigan, is a full-service financial institution with over $2.2 billion in assets. Locally owned since 1951, they serve more than 136,000 individuals and businesses through 28 offices across Michigan. Consumers Credit Union is praised for its digital banking technology, mortgages, and business lending, as well as its exceptional customer service. Reviewers highlight the helpfulness and knowledgeability of employees like Madison, Erik, Nick, and Christy Lash, the branch manager, who went above and beyond to assist customers with various financial needs, even during difficult times. Consumers Credit Union is consistently recommended for its convenient locations, wide range of services, and commitment to supporting its local community.
I needed to shut down my account and start a new one right away as I was almost compromised. Christy at the 9th street was incredibly helpful and had my old account closed, along with new cards and temporary checks in less than an hour. Scott S
April 2026
Christy was fantastic and so efficient and helpful in every way.
March 2026
I was dealing with a very stressful fraud situation and CCU was fantastic!
