Kitchen & Bath in Kalamazoo, MI

“Our end to end experience was first class! Kenzie did an amazing job guiding us through the decision process when picking our granite. She listened to our style preferences and budget and was able to point us in the right direction when selecting our slab. She also answered our questions around material selection which helped narrow down our choices. And the install was flawless! Malachi and James did an incredible job installing all the granite and it looks stunning!!! They were also so nice and professional and explained how they installed it so we knew what work was completed. They did such an amazing job! I highly recommend this business for your countertop needs!!”

“They may not have exactly what I'm looking for but I'm not walking away empty handed either.. Rugs and flooring are a huge plus. Take some time and browse, you're going to find a thing you wanted at a much better cost.”

“I'm a regular diy repair homeowner that relies on google and YouTube. When my shower drain started leaking I needed to find a replacement part for the body only, since I don't have access from the bottom. I searched the internet for what seemed like forever and could not find what I needed. I took my part into Ferguson and the guy had me test screw my shower drain body into the parts they had there to find the right one. I couldn't find one that fit just right, so he searched all of Kalamazoo and found one in stock at a different store. I took a picture of the exact product I needed and headed out to buy it. My shower was fixed the same day! I needed it the same day, otherwise he would have ordered it in store for me. 10 minutes in the store with someone who actually knows about plumbing saved me a long headache and a lot frustration. When I got into the car I was boasting to my partner about how that's exactly what customer service should be.”

“Best place to grab your flooring. Be it tile, carpet, hardwood, etc. . . They have it all. Largest selection I have seen anywhere, great service, and if you need an installer they can help with that too. I've bought flooring at many places. Since I was turned on to ProSource they are the only place I go now. stop by and check them out.”

“The showroom has a great variety to choose from and working with Brittnay was wonderful. She is knowledgeable and so helpful! She is also a designer so she really has a good eye for design and function. Brittnay always worked quickly to get us pricing and treated us wonderfully with her upbeat and kind personality. I highly suggest Richards.”

“This week will be 5 months since we moved to the new house and certainty my favorite place in the house is the kitchen. ? Thank you so much Nikki Willis for capturing my vision of the design and helping me make the best selections on cabinets, layout, countertops, backsplash and hardware. I could spend the whole day here!! I know these times are super difficult with leadtimes from suppliers but I appreciate you keeping us in the loop and informed at all times. The communication and service was exceptional. Thank you Nikki and The Kitchen Shop team.”