Appliances in Kalamazoo, MI

“Always friendly service. One thing would be nice if they opened at 7am and not 8am, some of us are up and working early by 6am. Other than that we'll pleased.”

“What a great experience in customer service! Aaron Hose was an amazing person to work with on my recent plumbing project. As I was a retail customer, I had many questions about what products to select for the job. Aaron took over and went over and beyond my expectations in his assistance.
Once I made the product choices Aaron then worked directly with my chosen plumbing contractor to make sure that they would arrive to my home with all of the parts needed to finish the job.
THANK YOU, Aaron, for making my journey into the world of plumbing parts so anxiety free. You and the fine crew at the Kalamazoo location are outstanding.
I certainly know where I will go for my next adventure into the world of plumbing stuff. These folks are way better than what you will ever experience at the big box stores!!”

“Just wanted to give a shoutout to the Ferguson Team, I had bought a toilet a year or so ago and was having issues with the seat. Shannon Hickman had me bring home a new toilet seat and said no problem and warrantied it for me. I sent him a email with the pictures and confirmed I could throw it away on Friday around 8:30pm and I wasn't expecting him to email me back till Monday but around 10pm I got a response and he said absolutely and I was shocked he emailed me. You normally don't get that type of service at a large business like this. Great work Shannon!!!”