“I would say my only problem with this store is the location/parking. Probably not the best place for a UPS store. It is always super busy and almost can never find a parking spot. Other than that, the store and staff it’s self are great!”
“Pak Mail is my go-to for all my company's shipping needs. We send out a hefty amount of packages through them, and they've never let us down. The service is consistent, and what stands out even more is their team - always friendly and eager to assist. If you're looking for reliable shipping with a personal touch, Pak Mail is the spot. Two thumbs up!”
“The store is clean, maintained and customer service is good. Love that there's two doors. Wouldn't mind an assist button at door for bigger packages. Overall, good store.”
“This is a Terrific Store!! The management knows all aspects of their shipping vendor practices and is helpful & efficient. Been a customer for over a decade… wouldn’t go anywhere else?”
“I had a large item shipped across the country and the team at Pak Mail handled it very professionally, including finding ways to reduce freight costs while making sure my fragile package arrived in perfect condition. Hats off to Calvin and the others who ensured such good results. Would definitely use again.”
“The UPS Store on 44th in Wyoming is a busy place. I was pretty concerned when I arrived and there were 10 people in front of me. Rather than taking a long time, the two staff members quickly worked through the needs of the customers and I ended up waiting less than 10 minutes, probably closer to five. And I received notice that my package arrived to its destination the promised time.”
“When I was walking up to return my package I had my 2 year old in 1 hand and package in the other and the employee (Ricky) said he seen me walking up and went out of his way to open the door for me even before I made it to the door it was very much appreciated that he went out of his way from behind the desk to be kind and open the door definitely best customer service I've had in a very long time!! Thanks again Ricky!!!”
“I went in for a few services and got help immediately! Marisela helped me and she was very polite and made things super easy for me! Great store with great employees!”
“I was prepared to stand in line for the lunch rush at this location. But I had the place to myself. All my questions and concerns were kindly answered (even when I went back to double-check).”
“We have used the Mailboxforwarding company for quite a few years. Their California location has (largely) excellent service for us in a cost effective manner. That location is now closed, we are hopeful that the Grandville Michigan location will serve us equally well. Hopefully their staffing at the Grandville location has improved greatly since the negative (it concerned me) 2017 review was posted by someone greatly displeased with their services. I will comment again after we determine how well the Grandville location lives up to the excellent service we've received at their California location. We're hoping it's just as good!”
“I use this as a drop off place for USPS and UPS prepaid. Usually fast and friendly! In particular there is a young lady, I believe her name is Dominique, always smiling and always happy to help me.”