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“I have just finalized a unit with Division Self Storage and was very pleased with their accessibility. I tried other business but was unable to speak to a person. I am very pleased with my rental and know my property will be safe and secure.”
“Professional and prompt service every time. Reserve a vehicle and submit information online ahead of time to expedite the check-in process. Clean and convenient location.”
“As someone who rents over 100 cargo vans a year. This is without a doubt the best enterprise truck rental I’ve ever been to. Nathan, Christian, and their team go above and beyond for my business needs. Their inventory is the best I’ve seen in the country. their customer service is incredible and Im always relieved when I get to rent from this location. I couldn’t recommend them enough.”
“The whole team at MacAllister were great to work with on some equipment rental needs for an event we hosted, with good communication on reservation and delivery and flexibility for our needs!”
“The truck we reserved was not returned by another customer. We were able to get another truck, but larger then we reserved, at the same cost. That is all good, but we do wonder if the larger truck used more gas, which then added to our over-all expense. The location tried to get the previous customer on the phone to get it back, but there was no answer. Hopefully they got the truck back eventually!”
“I don't normally leave reviews but Uhaul came through when I needed it. We had last minutes issues with our previous reservation with another truck rental location I will not name. Uhaul had what we needed and it was available for our move date. I am very grateful because I was super stressed out and they eased the stress. Thank you for great customer service. We would definitely use your service again. Our trip went smoothly.”
“Had a blown wheel seal on the front drive called the Mack dealers in Pittsburgh, 10 days before the would even look at it. Called M and K in West Newton Pa they had the parts in stock said they could get me in right after lunch. I drove down to them got there dropped the trailer got right in and 3 hours later was back on the road and moving. Great staff and customer service.”
“Both of the women at this location were extremely friendly and helpful. This was definitely my best U-Haul experience ever. Really liked the fast check-in/check-out.”
“Jude was extremely knowledgeable, patient, and considerate. I hadn't even gotten out of my van when he approached my window and asked if I needed help. I will definitely return and recommend.”
“Haviairre is awesome, these guys jump right on you and get the job done and you're out of there. Keep up the good work guys. And, don't ever leave anyone behind. Thumbs up 5.0”
“A+ for a quick free fix (trailer light fuse).
I couldn't get a hold of them by phone, so I showed up at 12:30pm on a Wednesday to an empty store. After several minutes an employee came in, and initially told me they don't handle anything hitch related. I said I just talked to the folks on the Uhaul 1-800 number and they said to come here.
He took a moment to look up my make and model to find out where the wiring connections were stored in the vehicle. After popping off the rear panel of my trunk, he swapped in a new fuse and connected a tester to it. Good as new, and no charge!”
7AM - 7PM
3815 28th St SE, Grand Rapids
Truck Rentals
“Everything went smoothly from start to finish. The truck was clean, ready on time, and the check-in/check-out process was fast and painless. I especially want to mention Michael, he was incredibly helpful and patient with all my questions. Walked me through everything I needed to know, and made sure I left feeling good about the whole process. Explained the differences between the insurances and was just great. You can tell he actually cares about the customer experience... which is almost a rare level of service these days. Keep up the great work and thank you again.”
7AM - 7PM
2720 Burlingame Ave SW, Wyoming
Truck Rentals
“I recently rented a trailer from U-Haul, and the service was exceptional. Dominique was incredibly helpful, answering all of my questions about the trailers in detail. She made sure I had the right one for my needs and even assisted in latching the trailer securely to my vehicle. Her professionalism and friendly attitude made the entire process smooth and stress-free. Highly recommended!”
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“We recently worked with this location and had a great experience with Payton Carney in particular. He helped us with choosing the truck that best fit our needs and answered all our questions. I'd highly recommend Penske and Payton.”