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“Best financial institution I could find beating even the credit unions for rates, fees, and policies. Great staff and reasonable hours. I can't believe i am 100% positive about a bank but this one really deserves it.”
“I went to this branch for the first time to make an urgent transaction that needed to be made in person. I had some reservation due to the the poor reviews but I didn't have time to drive to another branch. I am happy to have walked in this branch despite my reservation. Carmie and her colleagues were kind with their time and attention to complete my transaction on time. Their colleague Heather followed up with an email confirmation of the transaction which facilitated my follow up with the other bank.
I rarely make transactions in person but am glad to know I can visit this branch for in person transactions.”
“Excellent customer service. Carolyn Yee is fantastic. Quick, accurate and always very helpful.I dont understand the negative scores. LOL...i like the chairs. I have a bad back and hip so the chairs are a welcome sight!Been banking with Citizens for years. No bad experiences. This new location on Lapeer rd in Lake Orion ihad been great for me.”
“I had an amazing experience at the Lake Orion, Bank Of America today with David (cashier)
David was incredible, friendly, professional, and helpful.
David made my visit At Bank Of America today quick and stress-free. Excellent customer service.
Thanks”
“I had an amazing experience at the Lake Orion, Bank Of America today with David (cashier)
David was incredible, friendly, professional, and helpful.
David made my visit At Bank Of America today quick and stress-free. Excellent customer service.
Thanks”
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“If you’re looking for a great bank with amazing customer service, this is where you want to go. Sarah helped me out and she is absolutely amazing!! Cannot recommend this bank or Sarah more.”