“The Best Very Knowledgeable Hard Working Excellent in communication. Always on time.DEPENDABLE. You can’t go wrong with working with them I RECOMMEND THIS COMPANY”
“We just left seeing Santa and they really do such an amazing job! Santa takes his time with the kids and lets them talk and tell him what they want for Christmas! My son was super excited, he’s almost 5 and can understand more of the magic of Christmas and his experience really lite his face up and he keeps talking about how amazing it was! This is our 2nd year seeing Santa here and 10/10 will be coming again next year as well!”
“I have a monthly delivery scheduled for my granddaughter who is going through chemo treatment and it has been such a blessing for her. She is almost 2 1/2 and it just brightens her month . The bouquets are GORGEOUS !! Thank you thank you”
“Too bad, I can't give Home Depot 6 stars! Here's why: Today, I was in need of a garbage disposal, (Initially dealt with another major supply store, but sadly, due to several weeks of ongoing issues with miscommunication and lack of inventory, given reassurances and awaiting phone calls to fix the matter, I decided to get a refund and take my business elsewhere.) Hence, searched online, picked out a Badger 5 / 1/2 HP product to purchase. Contacted Home Depot Rochester Hills service desk, spoke to Mike K, who connected me with Beth (Plumbing/Kitchen Dept.) Beth not only helped me locate my requested product, she also pulled another comparable product to allow me a secondary choice along with product pricing, she immediately set up a Home Depot service person to contact me for my garbage disposal installation, and was able to pay for it right over the phone. She reassured me, that she would pull both disposals, set them on a counter, and instructed me to go directly to Kitchen department for pick-up. To my surprise, approximately, 30 minutes later, the Home depot serviceman called me, set up an appointment to install my garbage disposal, today. Mind you, I was just getting my shoes on to pick- up the disposal. Of course, I made an appointment as soon as I was able to pick up the disposal. Beth kept her word, when I arrived at the store, that's exactly where I found the disposals setting; at the Kitchen counter showroom. No time to waste, the Badger 5 unit was my choice, so, I proceeded to walk to the service desk where a very nice cashier, quickly assisted me on my purchase. Finally, got home and to my amazement, my husband was waiting at the door, laughingly, grabbed it from me, to hand to the serviceman Stanley, who was there in the kitchen ready to install. Wow! He had actually already removed the old disposal and awaited the new one, in the time that I was coming home from the store. Wow! Home Depot and their serviceman were totally on the ball today! My husband and I are very satisfied customers, impressed with Home Depot's fast and excellent service, and highly recommend anyone searching for great service to go to Home Depot in Rochester Hills. Thank-you Home Depot employees: Mike K, Beth, Stanley the serviceman, and all others who assisted me and provided OUTSTANDING service.”
“Clean store. Occasionally it takes time walking around to find someone on the floor to assist you but whenever I have found that person they've always bent over backwards to help me. Anytime I've had to go to the customer service desk for questions, returns, etc. they have went above and beyond to assist me at this store / location. Thank you Lake Orion Home Depot!!”
“I went to Bordines for their Christmas artificial stems to fill a vase I had. I was literally running around trying every stem like a chicken with its head cut off but just couldn’t find anything that worked. One of the workers popped up without even being asked and held an arrangement of stems for my vase and then added a few more till it looked great! I am very grateful for her help and will definitely be returning!”
“I love this tractor supply store. We bring our dog in often because she loves to meet new people and everyone who works here is always so nice to her and we really appreciate that and so does she! Great store for animal supplies as well!”
“I went to Home Depot for screen door replacement parts and walked up to Eric and asked for help, he stop and took me to the location.
Eric provided details on all replacement parts, give improvements and then assisted me with pricing at cashier's with Barbara cashing me out.
I never had that much help from store ever!
Five Stars Home Depot!
Stan.”
“I ordered a leaf blower online and received it the same day, unfortunately the battery was missing, I called customer service and they referred me to the store manager and this guy. He was very nice. He asked me to send some pictures and less than an hour later I had a new box delivered to my house and they took the old blower back to the store.
Thank you so much Mike Kerzinski
Assistant Store Manager in Marketing
Rochester Hills Home Depot, HD2727”
“I was very pleasantly surprised how Tasha went out of her way to find the product I was looking for today. What a great employee you have there. She even went and found what I was looking for and found me! Not many people do that sort of stuff now a days”
“My recent trip to Home Depot was a great experience.We had the pleasure of meeting Joey as we were cashing out.He was informative friendly and a outstanding with helpful tips.”