Crippen Buick GMC is a business highly praised for its excellent sales and service. Customers appreciate the smooth and quick process, with some services like oil changes taking only 30 minutes and done efficiently without long waits. The dealership staff are described as sincere, genuine, and caring, demonstrating integrity and personalized service that builds trust. Many reviews highlight the professionalism of team members, including salespeople, managers, and service advisors, who are attentive and considerate of customer needs. Customers feel confident recommending Crippen Buick GMC to friends and family due to their trustworthy and friendly approach. Even when unexpected issues occur, such as a car being stuck on the hoist for hours, the staff show concern and go out of their way to make things right, offering solutions like transportation and timely updates. The collision department also receives high praise for their excellent service, communication, and quality work, with customers leaving satisfied and smiling. Overall, Crippen Buick GMC is seen as a righteous and reliable business that consistently provides caring, honest, and top-notch customer service.
We have purchased two new vehicles from Crippen and are still very happy with their sales and their service department. Today I had an oil change and tire rotations which took only 30 minutes. I just drove up to the garage bay and they did the rest. Very happy!
September 2024
Our experience with Crippen Auto was wonderful!! Our salesman Al Travis, Josh Proctor, Used car sales manager and Chad Eley, Finance manager were top notch. Everything was smooth from top to bottom. We will definitely suggest your business to family and friends.
August 2024
The sales staff were extremely helpful. Also the made shopping for a new vehicle fun! Outstanding staff!!!
