LAFCU is a not-for-profit, member-owned credit union established in 1936, serving over 74,000 members across Michigan with assets exceeding $1 billion. Open to anyone who lives, works, worships, or studies in Michigan, as well as Michigan businesses, LAFCU is dedicated to helping its members improve their financial well-being and create positive, lasting change across generations. Members often mention the helpful, kind, and patient staff who go out of their way to assist in difficult situations. Customers appreciate the informative and caring service provided by representatives like Jeannine, Mike, Isla, and Rachael S, especially during challenging times. The staff’s understanding and willingness to listen make the experience pleasant and stress-free. Many members feel grateful for the personal attention they receive, which makes them loyal customers. Overall, LAFCU is recognized for its commitment to serving the community, supporting members through tough times, and fostering a caring, helpful environment.
Mike from the collection department is so nice he makes you feel at ease, if they were more bill collectors like him this world would be a lot different. Don't get rid of him he's a keeper. I'm going to miss paying my late bill.
June 2025
Jeannine has been very helpful to me. Helping me get my problem solved all while being kind, understanding my tough situation and not making me panic. Thank you for being kind
June 2025
I have fallen behind on my payments due to a series of unfortunate events. Mike has been amazing to work with. He listens intently and is very informative. He has definitely been a blessing in the midst of my chaos. I hope to be caught up on payments soon, but I will definitely miss chatting with Mike. He is an amazing... read full comment