Staples in Lansing, MI is a community-focused business that provides a wide range of services, including printing, shipping, technology, travel, and recycling, catering to the needs of entrepreneurs, small businesses, remote workers, parents, teachers, and students. The printing team is praised for their top-notch service, kindness, and dependability, even when handling large orders. Customers appreciate the local feel of the store, where they interact with friendly and knowledgeable staff, rather than a corporate entity. Staples is known for its great customer service, with employees going the extra mile to assist customers, such as installing a microchip in a security camera. Despite the closure of the westside Lansing location, the Frandor store continues to provide a positive experience, with a management team that hires quality, energetic young adults. Staples is the Working and Learning Store, dedicated to supporting the evolving needs of the community.
Great recycling program on batteries and ink cartridges plus a good rewards program on everyday purchases. Great service on store pickups as well as associates in the store that are very helpful when needed.
February 2026
The banner printing machine was not working, and they knew I was on a time crunch, and made sure they found a way to get it printed. AMAZING customer service.
January 2026
Thank you jacob for excellent professional service and courtesy. On a sunday to keep our projects moving forward. From us here at Powerhouse thank you!!!
