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“O’Donnell’s is amazing! I was trying to get my hitch put on at UHaul and they weren’t able to get my bolts undone. O’Donnell’s was able to get me right in and didn’t charge me to get them rethreaded. Awesome place!”
“I thought the North Lansing, MI, UHaul location staff were very friendly and professional, the trailer was in perfect condition, and the staff made sure everything was hitched up correctly with all of the light checks. And the staff member who helped us check it back in on return was fantastic too. I felt very good about renting from this location and I would definitely recommend this UHaul location to friends and family.”
“Excellent equipment. Very convenient location. The UHaul representative was fantastic. He was very professional and ensured that my equipment was set to go when I left.”
“Upon returning the vehicle the “key drop box” was a little difficult to find. There were stickers pointing to the right of the main entrance…so I walked to the right and noticed a sticker pointing back to the left. No where in between the stickers was the drop box. Another customer was returning a rental at the same time and was having the same issue. Besides that everything was great!!”
“I was very pleased with my experience with the Lansing Penske team. They were cheerful, kind, and professional. All of my questions were answered thoughtfully. Their uniforms were neat and clean. We appreciated the pricing, especially that they rent to drivers under 25 with no extra fees. I would highly recommend!”
7AM - 7PM
1030 Pierpont Street, Lansing
Truck Rentals
“I picked up at this location, changed my date and time and called Michelle atleast 4 times. Our transport had a tire that blew but it had nothing to do with this location as they tried to do nothing but help me. I was exhausted after the trip and things did not go well and when I left my original feedback, I did it the day I returned and should've waited as my frustrations were conveyed in my feedback and misplaced. I would go back to this location, I would 100% recommend it to friends & family, and Michelle was without question the nicest, most knowledgeable GM of a uhaul.I have ever rented from. I apologize for the feedback I left originally and I thank you so very much for your help along our journey..”
“I would highly recommend here for business. I went through Star Truck Rental for their CDL program. I made the best choice possible to come here as I am licensed now. Simon, Craig and Ron were very helpful for my successful introduction to this new industry.”
“I had some car problems and needed a rental to get me through the week. Honestly, I've never rented a vehicle before so I though I could just do a walk-in and everything would work out. It might have happened, if I had visited some week other than college Spring Break! This is a small lot near-ish MSU campus so call ahead to make a reservation! The employee politely explained that nothing was immediately available and offered to take my number in case something was returned ahead of schedule. He also suggested that I try the Avis/Budget location at the Lansing Airport (which worked out for me). Customer service was excellent and the place is open on the weekends but with limited hours.”
“Want to give shout to Tahji, great customer service. I asked for one small item with billing and she provided a roadmap for me to source and track down what I needed.
Thank you thank you”
“Was just in there to pick up a car dolly. Gregory B was amazing. There was issues with availability due to a broken tail light. Gregory swapped one out real quick in the freezing rain and got me back on the road. Thank you Gregory!”
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“Steve, the manager, was quick to help in a situation that could have been a deal breaker. I have had a storage unit for many years and am glad he made things right.”