The UPS Store #1197 in Lansing offers a variety of services, including packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. It is locally owned and operated and is located near McDonald's on Cedar, providing better parking and more space for customers. The staff is consistently friendly, efficient, and knowledgeable, ensuring good customer service even during busy times. Customers have praised the team for their helpfulness and attention to detail, especially regarding packing fragile items. One customer highlighted an employee's exceptional packing skills, noting that their items arrived safely and well-protected. Overall, this location is recognized for its outstanding service, quick turnaround times, and a welcoming atmosphere, making it a reliable choice for all shipping and mailing needs.
The friendly lady let me skip ahead since I was dropping off a box or with the tag on it. So all she had to do was scan it and give me my receipt. Will be back again since it's so close to my house. Great store 👍
August 2025
Staff is always friendly and efficient. Now moved to a new location on Cedar with better parking and more space. Very nice place and people.
June 2025
This is my closest UPS store. I have dropped off countless packages over the years and I have always received good customer service from the people working here. Sometimes they've been slammed due to a short staff, maybe someone called in sick...thanks for the good service!
