The UPS Store #1197 in Lansing offers a variety of services, including packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. It is locally owned and operated and is located near McDonald's on Cedar, providing better parking and more space for customers. The staff is consistently friendly, efficient, and knowledgeable, ensuring good customer service even during busy times. Customers have praised the team for their helpfulness and attention to detail, especially regarding packing fragile items. One customer highlighted an employee's exceptional packing skills, noting that their items arrived safely and well-protected. Overall, this location is recognized for its outstanding service, quick turnaround times, and a welcoming atmosphere, making it a reliable choice for all shipping and mailing needs.
I had an Amazon return. The staff was friendly, greeted me upon entering, and I was done in less the one minute. It was really great
August 2026
Enjoy stopping in here every couple of months. The staff is friendly and helpful.
June 2026
I love ups. I came to this store for first time. And I had an issue with trying to figure out how to return my items from SHEIN. The worker Jaden was incredibly smart. And helpful. She has excellent customer service skills. I was impressed. Thanks Jaden for your help. You rock.
