{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“As a former Enterprise customer, I was extremely disappointed with my experience. After my brother’s car was totaled, he was referred to Enterprise for a rental. I do want to recognize the young woman working at the front desk—she was exceptionally professional, helpful, and deserves far better than the company she represents. I would gladly hire her for my own company and pay her twice what she earns there.
Unfortunately, the rest of our experience was unacceptable. We were given a Jeep Grand Wagoneer in terrible condition that smelled strongly of marijuana, and Enterprise later attempted to charge us more than $4,000, Brad lied and said that I didn't even bring the car with full tank. The matter was handled by a branch manager by the way named Brad at the airport location. Based on this experience, I would strongly advise customers to carefully inspect and document their rental before leaving the property and review every charge closely.”
“Ashley was able to get me a van which was a big help instead of me having to go to the airport. She displayed excellent customer service during both pick up and drop off.”
“Just bought a 2020 Ford Fusion from these guys! Love the vehicle! My sales guy, Hunter, was amazing during the entire process! Give these guys a chance they have amazing cars and amazing team!!”
“Pavi and Jalyan are true definition of customer service, they know exactly how to deal with the clients and their needs, they should be the role model for the other employees at that location.
Employees go above and beyond as I witnessed them handling simultaneous requests (solely) such as answering the calls, dealing with the customers standing in the line and handling returns. Keep it up guys ?. Although I am an Emerald Executive at National, going forward this location would be my favorite as well.”
“Elijah S. was very professional, caring of your needs, friendly, hard worker, and had everything under control with so many people there. He helped the customers answered phone, cleaned out cars and more and was still calm and professional. He made sure you were happy and satisfied. He goes way beyond.”
“I had a great experience with the entire team at Enterprise on Kean St in Dearborn! Everyone was very patient, friendly, and easy to work with. They took the time to answer my questions, made me feel comfortable, and were so easy to talk to throughout the whole process. I really appreciate the great customer service from the entire team. Thank you all for making everything as smooth and stress-free as possible. I definitely recommend this location!”
“Latoya over at Southgate mi is truly the best..she went over and beyond her pay rate to accommodate me..much love to u
Chris over at Wayne mi was awesome as well
Thank both of u guys for making my experience great..u both understood my situation and went outta ur way to assist me..I truly wish we had more ppl who actually did their job with the profession u both have”
“We had a fantastic experience with our rental. The pick-up and drop-off process was simple, and there were no additional charges added to our final bill. Highly recommend!”
“The staff was wonderful, we couldn't ask for more polite accommodating people. However the choice of cars was too Limited. We had to choose from a car that was quite a bit smaller than the car we're used to driving or a minivan that was bigger than the vehicle were used to driving. This was okay for my six foot husband but not so much for my 5 foot frame especially considering I am a senior citizen, one of those short baby boomers.”
“Alfred is a hero. What a wonderful employee you have in Alfred. This location saved the day for me when the airport location couldn't get their act together to have cars available for people with reservations. Thanks so much!”
Open 24 hours
4900 Heather Dr, Dearborn
Car Rental
Open 24 hours
1200 W Warren Ave, Detroit
Car Rental
“Leaving for vacation we received a phone call from Enterprise telling us our vehicle was broken and they don’t have another one. In a panic we called Hertz Woodhaven and spoke with Dajuan who found us the exact SUV and had us driving in an hour! We are now on our way thanks to Hertz and their excellent staff.”
“They are literally one of the best car places to get in rental from. I have been dealing with them for years. They are very reasonable give great deals and always great with communication and working with people. Love you guys so much.”
“I liked the rental process from start to end in this location .
The only downside was that I just found out today there is am option, you can return the key after hours by dropping it in the express box.
Which is great and I can use it next time.
Thanks”
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
“I dropped my vehicle off for brakes and an oil change in the morning and got it back that afternoon. The owner, Joe, called me with a quote before any work was done & the price was reasonable. The process was as painless as a vehicle repair can be & I would certainly go back for future repairs.”