Safelite AutoGlass provides windshield repair and replacement in the Livonia area, offering both in-shop and mobile service for convenience. They repair chips and cracks quickly, often in as little as 30 minutes, and handle insurance claims. Services include the recalibration of advanced safety systems when needed, backed by a national warranty.
Customers report excellent customer service, describing staff as friendly, knowledgeable, courteous, professional, attentive, and sincere. Technicians are commended for being on time, completing work quickly, and maintaining clear communication throughout the process. They inform customers of the work being performed and provide helpful guidance. Many reviews highlight a clean job site and a convenient experience, with work done at home. While one instance noted an inability to complete a specific need, the customer still valued the educational and professional interaction. Overall, customers express high satisfaction, stating they are very happy, would definitely recommend, and will use Safelite again.
The team at the shop was very professional and the installation was quick.
September 2026
Safelite did a great job in replacing a rear windshield which got shattered. The scheduling experience was a bit rough, but when they did the job they did a great job. Very nice technician, very helpful and very knowledgeable. Looks wonderful
September 2026
Very pleased with my car windshield/wiper replacement provided by Jeremy. The service didn’t take very much time at all and I appreciate them coming to me to do the replacement and contacting me ahead of time it was very helpful!
