The AT&T Store in Okemos provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands. They offer flexible wireless data plans, including prepaid options with no contracts or credit checks, and numerous unlimited data plans suitable for different needs. Customers can enjoy the benefits of nationwide 5G service at no extra cost with their plans. The staff, including Rob, Aaron, and Justin, are known for their excellent customer service. Many reviews highlight their helpfulness, knowledge, and willingness to go above and beyond to resolve issues. Customers appreciate the smooth process for upgrades, adding lines, and fixing account problems, making the experience much better than typical phone store visits. The team’s dedication ensures that connections are established quickly and efficiently, with a friendly and courteous approach. Overall, the Okemos AT&T Store is highly recommended for its great service, knowledgeable staff, and quality products.
Haley is an exceptional employee. She took the time to explain our options and was extremely patient while working to set us up as new customers.
August 2026
Ryan was amazing! He clearly knew his job and went above and beyond in helping me. I really appreciate getting the customer service he provided!
August 2026
I visited the store today with a problem that I couldn’t figure out with my iPhone. Ryan took care of me quickly and had me back up and running! I highly recommend paying him a visit!
