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“I’m not sure who their names were but a male manager that usually work in Owosso and a young female that is still new. Both were absolutely wonderful and empathetic. I’ve been without data for a week. I’ve done everything, spoken with customer service, and had just left the corporate store with a phone in worse condition than when I went in.
Both listened and did some troubleshooting and investigating into what the problem could be. Eventually they found an add on in my account that was blocking all data.
I will definitely be back when I’m ready to upgrade my device. Thank you both for your help today. If someone from the store reads this and can tell me their names I would greatly appreciate it. I would like to go back and deal with them directly.”
10:00 AM - 7:00 PM
1931 W Grand River Ave, Okemos
Mobile Phones
“Bruce was my hero today!! I appreciate him helping me with my service plan!He really showed his expertise today. I definitely will be coming back in the future.Kudos to you, Bruce !!”
“Had multiple issues with our billing after making some account changes. Jonathan put us at ease and got everything straightened out for us. He was very helpful and knowledgeable.”
“Cheyenne and Associates were great to work with. One associate even operates a bakery called B's baked goods she makes the best sourdough breads blowing Panera and others out of the water. However I went in for Internet and cell service and am grateful to be free of Xfinity. Thanks t mobile staff for your good service patience and professionalism 🙏🌹 😊”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Michael Hansard is the best—5 stars isn't enough.
In just two hours, he accomplished what the staff at the Grand River Okemos office couldn't manage in three days. I recommend everyone stay away from the Grand River Okemos office.”