Verizon's Okemos store provides mobile, 5G home internet, and business services. Customers consistently report the best and superior customer service, with staff described as polite, kind, super-helpful, and having lots of patience. Employees are noted for going above and beyond, explaining products clearly, and helping to secure better deals. They assist with complicated situations, new phones, accessories, and insurance claims, making processes easy. The store offers in-store appointments, online order pick-up, free 2-day shipping, and same-day delivery where available. Many customers recommend this location highly, calling it the best Verizon store ever and their go-to for fantastic service.
