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“Allyson Howland went above and beyond helping me with a car loan. I am not used to the professionalism that I experienced from businesses anymore. This experience was a welcome change. This is the reason I do business with a credit Union and not a Bank.”
“Daisy and her team were amazing. She made everything so easy for us and was very through with all of our banking options. Everyone was so welcoming! Highly recommend this bank. Very fast, friendly and convenient”
“I went into this branch today ( June 18,26 )and Madisan had waited on me - She was so very polite and sweet . Helped me with all my questions - I had a few for her . Also she did deposits - withdraws. Renewed my card that was getting ready to expire .. It’s nice to come in and have someone so pleasant to wait on you . She is very good at what she does and Great with the public Which really means a lot these days . “You’ve got a Great Asset “.. Thank you Again Madisan !!!”
“Tiffany is amazing! She helped me set up my checking account and got me a better rate on my auto loan as well! Everyone is so friendly at the Brooklyn branch and I look forward to visiting in the future!”
“I had just been denied for a home equity loan, due to my credit score, I applied for a about lone on a vehicle that I already owned and was able to barrow the amount I was after, to help fix my credit score and few other things I needed to take care of, and to help me towards the future of proper money management it's never to late to fix it !! Thank to the lone officer K, Sharp at American One credit Union, thank you so much Jeff Smith”
“A staff member, I wish I could remember her name now assisted me when someone used my account to give consumers energy hundreds of dollars in a random electric account , without my consent. she helped me get my money back and the next time I came in
- weeks later, she called me over by name (remembered my name) and had held on to some resources to give me and my son in regards to senior care and assistance with my failing memory issues. I felt she went above and beyond her pay grade to ensure no one else takes advantage of me. I love this bank. They have my back!”
“I can’t say enough good things about Community Choice Credit Union and their team. From the very beginning of getting my business and personal finances organized, they have been nothing but supportive, patient, and genuinely helpful.
A special thank you to Chris Evans, who has gone above and beyond to help me map out my finances, set up my business accounts, manage credit cards, and get auto-pay systems in place. His guidance has made a stressful process feel manageable and empowering.
The entire team truly cares about their members and takes the time to explain things clearly, answer questions, and offer real solutions — not just quick fixes. I feel confident knowing my financial future and my business are supported by a credit union that actually shows up for its members.
If you’re looking for a credit union that values people, professionalism, and long-term success, I highly recommend Community Choice Credit Union.”
“The new drive thru atms are fine, as long as your card can be read by them. Cp's chips on their cards don't work half the time you use them and their own atms at their bank don't read them. There was a line inside the bank because no one wanted to use the atms in the drive thru. I waited only like 10 mins just to despoist some money because the at wouldn't read my chip on my debit card so it wasn't too bad.”
“We are setting up our non profit account here. The branch is clean and orderly. The staff is super friendly and knowledgeable. What they don't know off hand they are eager to contact corporate to get the answers for you. It dont matter if you have a simple checking or a complex account I suggest checking them out.”
“i came in yesterday to open up an account for the first time, and lindsey walked me through it without any issues. i usually struggle going in public because of mental issues, and i felt very comfortable there the entire time. it is a very welcome environment :)”
9:30AM - 5:30PM
131 S Main St, Brooklyn
Credit Unions
“I have been a customer for over 30 years or more. The people are friendly and helpful and it’s a wonderful credit union to work with. I moved to Florida so i am sad to leave.”
“I would like to express my sincere appreciation for the phenomenal customer service I received from Anna. From start to finish, the experience was exceptional. Anna answered the phone promptly, was professional, courteous, and extremely helpful throughout the entire process.
What impressed me the most was how quickly my approval was completed—it was approved right on the spot. Anna made the entire experience smooth, stress-free, and efficient. Her dedication to providing outstanding customer service truly stands out, and I greatly appreciate the kindness, professionalism, and care she showed.
Thank you, Anna, for going above and beyond. Excellent customer service like yours deserves to be recognized!”
“They were wonderful took the time to explain and was happy and smiling was greeted when i first got there with a smile and knew who i was only after meeting once. Very sweet girl and understanding”
10AM - 5:30PM
958 W Monroe St, Jackson
Credit Unions
“Caleb is a rock star at processing loans in high demand. Nick is one of the hardest working employees, always gets back to you promptly. That entire front house staff works very hard to accommodate their members. Highly recommend for Refi car loans. Purchase the gap insurance. Just be nice to your banker and they will go the extra mile. Easy as that. Who knew... right? Read your disclosures - As they will answer most your questions you may have about your current loans.”
9:30AM - 5:30PM
165 W Michigan Ave Suite 100, Jackson
Credit Unions
“They are like family so come on down and see what they can do for you if you have a loan from them and your behind they will work with you I know they did it for me”
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“My dad and I have shared an account together for years now through here and love it. Enough so to finally get my own account. I was nervous about setting it up and what to expect, but Brett was so enthusiastic to help me get started! He eagerly explained the ins and outs of setting up the account, how to navigate and make most of the benefits and explained how to best build credit. Even said he’s happy to help me on my “credit journey” to hopefully eventually get a home loan when the time is right. I couldn’t have been happier with how Brett handled our walk in to the rest of my life with community choice. I can confidently say the Michigan center branch with Brett and the rest of the team is a great place to go.”