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“We recently moved to the area, and found this store by sheer luck. We ended picking up a couple of end tables that was EXACTLY what we were looking for! We will be back to order some chairs and table for our dining/kitchen area.”
“I would like to offer a short story before acknowledging one staff member of the store specifically, Jaclyn. I was diagnosed with Multiple Sclerosis two years ago. I was already disabled before this time, and work part time. All of a sudden I was not only faced with battling two eye diseases but fighting my body on a daily basis in order for it not to give out in a very hectic healthcare setting. I would have never dreamt of owning a new bed as this was never the priority before considering all of my obligations at the time. A few months before I made the decision to get a bed I had also gotten a non-renewal notice due to my particular type of housing and most of, but not all my furniture, appeared to be making me sicker. I made the decision to buy a new bed, first due to health but also due to the fact that I had no way to move the bed. I decided that I could afford one with Labor Day Sales. I went to a local mattress store and found a bed that made my body feel as if I was hardly sick, however the salesmans amounts kept changing and details kept changing, even though they denied this. I could find no other bed that came close. Enter the team of Mattress Firm Howell and amazing salesman Kevin. He wanted to help in any way he could but that bed was not offered. In an effort to help, he reached out to sleep expert, Jaclyn of Novi's mattress firm location who started researching. I spoke to Jaclyn on the phone a soon after Kevin called her. She listened to my story with the most sincere empathy as she researched options. Being the absolute powerhouse of knowledge that she is, she found the same exact bed but by another label at a lower cost and with free base. Jaclyn works at Novi's mattress firm yet she did not hesitate to help another store, without ego or agenda. This transcends salesmanship, she does it because she really does care about how a bed affects your life. I received my bed a few weeks ago and I feel like Jaclyn didn't just find a new bed but sold me a new body. I never knew that it was possible to reduce multiple sclerosis symptoms just by having a bed suitable that was for you. I want to cry with joy everyday. I know that Jaclyn is probably one of the universes greatest treasures and I hope she is offered raises and perks without limit because she is that much of an asset to Mattress Firm. I highly recommend her as a sales person because if she did this much for me knowing that I did not have much, she will help you have the best possible bed and sleep, my fellow customers. I cannot thank Jaclyn and Kevin, of Howell Mattress Firm enough and the company as a whole. You truly are changing the game and it is amazing that you're making us, the customers the winners, and then in the purest way possible, celebrating our wins.”
“Last month I purchased a beautiful leather couch and today ordered upholstered recliners. Always get excellent advice on furniture purchases. The delivery service for the couch was terrific.”
“Great experience shopping with Kris! She helped me every step of the way. Looking forward to enjoying our new polywood dining table for many years to come <3”
“Great customer service and product knowledge by our sales associate, Kevin. No pressure to just buy the high end models…he took his time and we found the mattress that felt best for us.”
“My husband and I walked into Value City in Novi MI looking for a couple of items for our home and we had the pleasure of meeting our sales rep Donna F. She was so kind and full of energy and even when we were on the fence about purchasing today her attitude never changed. We made a purchase and any time im looking for anything furniture related Donna will be my go to! Thank you Donna F and Value City!”
“I saw amish furniture on the sign and was unsure. You see, I am a mid-century modern kind of gal and assumed everything in the store would be rustic. But to my delight, there were so many beautiful and eclectic pieces. I saw the MCM table and chairs but the stain wasn’t exactly what I wanted. Nancy and team at Home Again Decor helped me order the table in the specific wood and color I wanted and I am thrilled with what I got! This table is sturdy and well built and crafted in the amish tradition. I absolutely love the look of it in my MCM inspired home! Highly recommend Home Again Decor for all things furniture. And they have beautiful decor pieces and wooden cutting boards and charcuterie boards you won’t see anywhere else!”
“Just purchased a sofa and matching loveseat which was delivered today. We could not be happier! Quality and color is excellent as well as the service we received from the owner, Kevin and delivery staff. We had a very nice experience and plan on purchasing additional furniture here in the future.”
“We on a whim stopped by La-Z-Boy after going to 6 different furniture companies that day. We got there at 5:50pm they close at 7:00 so we have 80 minutes to shop find and decide if anything is what we are looking for. Ms Loveland greeted us and explained that what we were looking for could be found on several different chairs (swivel glide) functions. We got 7/8 of the way through sitting on several seats. And finally she found one that was just right.
Again Ms Loveland explained we could order or take the showroom chair (wee need 2) so she got on the phone found an exact match and we signed the paperwork.
What a joy to work with someone that is very knowledgeable about the product they sell ….. refreshing.
Can’t recommend her enough and
La-Z-Boy.”
“Monica greeted me at the store entrance and showed me all of the furniture I had looked at online. She picked out the perfect lamp to go with it and even had a measuring tape to help me with deciding on the right size end table. This was the best furniture buying experience I have had since I furnished my big house in NH. I took home several of her cards to pass out to other residents of my new apartment building since we are all downsizing in retirement. I highly recommend seeing Monica at Gardner White!”
“We were looking to replace our 20 year old Norwalk sofa with a smaller Norwalk sofa (American brand, American owned, and still making furniture in America). Home Interior Warehouse is an authorized dealer for the brand. The people were very helpful and super nice. We were very pleased with the pricing at their July 4th sale! Our sofa was a custom order, and it was delivered to our home 7 weeks after the order was placed. Needless to say, the new sofa was immediately claimed by the Head of the Household as his personal spot!Great experience; highly recommended!”
10AM - 9PM
27500 Novi Rd, Novi
Furniture Stores
“Michelle helped so much by explaining how things measure up, the separate costs, possible discounts and promotions. She was helpful picking out pieces and fabrics.”
“Got a 5x12’ bundle of oak slab cutoffs for a project I’m working on at a great price! Whatever I don’t use for the project will make great firewood. Everyone was really nice and I’ll be back again.”
“It is not easy to please me as a furniture customer, but Bob's Furniture did manage to meet and exceed my expectation. Very professionally done! Nick was awesome, answered all the questions, took time to lead us from one piece to another, and we found what we wanted. Thank you very much for classy work. We will be back soon.”
“We had the pleasure working with Interior Environments (IE) to create a much needed office space for our staff.
IE handled every moment with outstanding professionalism, knowledge and excellent customer service.
We are so happy with the design and furniture choices. IE created a “happy” and “functional” environment for us.”
“Josh Costa was very welcoming and did a wonderful job presenting their product. My wife and I were getting tired of trying out mattresses all around and this place was our last. He didn’t pressure us to purchase anything but the product itself convinced us. And his kindness confirmed our purchase decision.
We made it home to think it over and just called to order our very first mattress as a married couple. Corey, I believe, was on the phone to help us out with the order. He was very gentle and helpful throughout the whole process.
I would definitely recommend this location and we are happy that we made a stop at this store.
I would like for the managements to acknowledge both of these gentlemen who helped us out for their hard work.
Thank you Josh and Corey!”
“Carol and Ann were awesome. I came in knowing very little about picking fabric and got a great lesson and advice. End results were absolutely beautiful brand new couches!! Would totally recommend!”
“This store has lasting quality pieces that are timeless and visually well balanced. Some are really modern and some are more timeless. There are so many wonderful color choices for many items that you can find were actually fits your decor. This furniture also holds its value. We have had furniture from this store for 15 years, and it still looks as gorgeous as when we first got it. Love, love Roshe Bobois furniture.”
10AM - 6PM
42200 Grand River Ave, Novi
Furniture Stores
“Randy was great. I am so pleased with my new Bradington Young Chippendale leather chair. Quality at a great price. Great delivery. So glad I stopped and shopped at McLaughlin's.”
10AM - 5PM
25875 Novi Rd, Novi
Furniture Stores
“I had an excellent experience working with Bonnie, Keith and the upholstery team at Calico. They helped fix a really bad upholstery job on a vintage chair I inherited from family. The chair looks AMAZING! Will definitely come back for more fabric needs.”
“Kristen is a hoot! We loved her personality! She is very knowledgeable about the different products and was very helpful at pointing out products we might not otherwise have looked at. I would definitely work with her again!”
“Marissa helped us find the perfect mirror for over our EA buffet in the dining room. It's beautiful! We love it! We just hung it a couple days ago and couldn't be more pleased. So glad they included instructions for hanging. Also, thank you, Marissa for giving us a tip for how high above the buffet to hang it. You were spot on! It's always a pleasure working with Marissa and Ethen Allen.”
8AM - 10PM
27100 Wixom Rd, Novi
Furniture Stores
“This is a very clean, well organized, well lit Target, located very close to Sam's Club off Wixom Road in Novi, MI! Very easy to spot from the road with a big, well lit parking lot! Friendly staff make shopping here a great experience!”
“If you are looking for almost anything for your home from furniture to decor to soft goods, this is the place. Huge but good signage and a map in the cart helps. Didn't find the items I came to get but I was being a little picky. Did find a chair I had wanted to find for months and a few other items. This place can be hard on the pocket book. Much better than Home Goods.”
“Customer service was great. A young gentlemen helped me out today. Didn’t catch his name. Was extremely helpful and patient. Went back into the stockroom several times to find items for me, also made price adjustments so I didn’t have to buy online. Packed up my car at package pick up and was really friendly. Thank you!”
“Excellent customer service. I’ve been coming to this store since it opened and have always had a great experience. The staff is always helpful and friendly. Thomas does a great job. 5+ ⭐️’s”
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“If you love exciting and beautiful home decorating ideas, you will enjoy visiting. Things are constantly changing; it's a new store each week. So many beautiful, unique home furnishings!”