Cricket Wireless Authorized Retailer is known for its friendly and efficient service. Customers appreciate the knowledgeable staff, particularly Matthew and Maria, who help with selecting new phones and switching services. Reviews highlight quick service, with many people being in and out of the store in under 15 minutes. The team is praised for their ability to transfer data smoothly and for providing a welcoming atmosphere, making it a reliable choice for mobile needs.
Lucas deserves a big raise he is always very help and very kind to customers.
April 2025
I had to reset my Samsung phone because of virus. Even though I backed it before reset, I lost my esim. I went to the Monroe Cricket store and Maria was a fabulous customer service rep. She verified my account and helped get my phone working in 5-minutes.
August 2024
Matt did a really good job he is knowledgeable and helped me out big time
