Metro by T-Mobile at 471 N Telegraph Rd offers a variety of prepaid plans, including unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, especially the manager who goes above and beyond to assist with device issues and transfers. The store is known for its clean environment and respectful service. However, some customers have experienced issues with charges, such as fees for transferring contacts and expensive phone repairs, which have caused dissatisfaction. Overall, many find the staff to be kind, efficient, and willing to help, making it a recommended place for quality service and good phones.
Amazing service and experience with Keith,. He is the man.
April 2026
Came in to buy a screen protector but Sam told me about the loyalty program and I got a free phone and my bill is cheaper now. Thank you
April 2026
I was just in the store and had to leave a review because I was very pleased with my whole experience. The whole staff was very friendly and helped me get into a new phone very fast and easy. I’ll definitely be back this is the only store I go too.
