Herkimer Radio Service is dedicated to providing reliable communication products and services to first responders, businesses, institutions, and the general public. They also specialize in cell phone screen repair and service. Customers have praised the staff for being extremely helpful, knowledgeable, and friendly. Many reviews highlight the excellent customer service, with quick turnaround times for repairs. One customer noted that they had a broken iPad screen fixed within a day, while another appreciated the easy process of dropping off a scanner for programming adjustments. Although one customer found the technician's enthusiasm lacking, they were satisfied with the quality of the work done. Overall, Herkimer Radio Service is recognized for its professionalism and commitment to customer satisfaction, making it a trusted choice for communication needs and device repairs.
Had an issue with the charging port in my Samsung phone. Another repair place told me that I needed my port replaced. I went to Herkimer for a 2nd opinion and they told me it just needed cleaned. Was in and out in under 10 minutes. Would give 6 stars if I could.
January 2025
Jason was extremely helpful, knowledgeable, and was able to fix my phone quickly!! Thank you so much for your time. I will definitely refer people to you!!
September 2024
Great people and company. Went above and beyond to help me with my phone. Jason was awesome!! Thank you Herkimer.
