“I purchased a new washing machine and had the pleasure of being helped by Mark B. He was able to find the exact model I saw online and promptly brought it out. He even helped me with the discounts I couldn’t get to load at check out. He was extremely knowledgeable and helpful and never came off as pushy. I believe the other associate was Mary who was also very personable. As soon as I was done with my purchase, Mark already had someone to help load the machine in my car right away. What I thought was going to be a daunting process was made so much easier thanks to him! I was in and out in under an hour! Thanks again Mark for making it such an easy and enjoyable experience!”
“Couple recent negative product experiences were handled exceptionally well by the customer service team at the Plymouth location.
One had to do with a missing custom mounting part for a medicine cabinet and the other a dented hot water heater tank.
In both cases I felt the team both offered and promptly employed reasonable/exceptional solutions.
Great job Home Depot Plymouth customer service.”
“I take back everything I said before this is an updated review tractor supply has my business again. Thank you for being there for the community that believed in you and shopped at your stores.”
“I had a great experience at the Novi Home Depot on February 23, 2026. Gabe provided outstanding service. Instead of just pointing us to tools, he took the time to understand the problem we were trying to solve and recommended the right solution. He was knowledgeable, patient, and genuinely helpful. Because of his assistance, we were able to fix our issue quickly. Thank you Gabe for the excellent customer service!”
“I felt compelled to share my experience today at Menards. Benjamin in the lumber department is awesome. I can't say enough. Extremely helpful. Went above and beyond to help me find the wood I needed. He also bundled the wood together for me and loaded it on my trailer. Great guy and I hope he gets some recognition for this review. Keep up the great work.”
“The staff is wonderful I just wish the prices would come down on the feed lot of people can't afford to feed their animals anymore and are getting rid of them.”