“I purchased a new washing machine and had the pleasure of being helped by Mark B. He was able to find the exact model I saw online and promptly brought it out. He even helped me with the discounts I couldn’t get to load at check out. He was extremely knowledgeable and helpful and never came off as pushy. I believe the other associate was Mary who was also very personable. As soon as I was done with my purchase, Mark already had someone to help load the machine in my car right away. What I thought was going to be a daunting process was made so much easier thanks to him! I was in and out in under an hour! Thanks again Mark for making it such an easy and enjoyable experience!”
“They are a little bit more expensive than Home Depot but the ladies working there are very helpful and friendly. They also sell some things chain hardware stores don’t.”
“Couple recent negative product experiences were handled exceptionally well by the customer service team at the Plymouth location.
One had to do with a missing custom mounting part for a medicine cabinet and the other a dented hot water heater tank.
In both cases I felt the team both offered and promptly employed reasonable/exceptional solutions.
Great job Home Depot Plymouth customer service.”
“Pro-Source in Wixom is the best! Great selections, the best pricing and absolutely wonderful customer service. John is the account manager we worked with and kept us informed with ship dates, and referred us to a great installer, (Monty). We are a repeat client and will never shop anywhere else for flooring. :)”
“Loren at the Plymouth, MI Home Depot just spent 45 minutes with my son and I helping us figure out exactly what we needed for a science project. He was so kind and helpful and provided exceptional customer service. Thank you for your ideas and patience!”
“Stoped by to pick up some cameras and a doorbell. Everyone at the checkout was super helpful getting stuff out of the security cage for me. Russell even ran to the back to get me some items that were not up front. Thanks for being so helpful.”
“A great clean, brightly lighted store. On Sunday afternoon we went in searching an elusive spacer for a new wall clock mechanism. I found one in their small parts area. Like finding a needle in a haystack. We also picked up on some cinnamon gummy bears while walking to pay at the cashier. This flavor is another a rare find. We were in & out in maybe 10 minutes.”
“The staff is wonderful I just wish the prices would come down on the feed lot of people can't afford to feed their animals anymore and are getting rid of them.”