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10AM - 8PM
6551 Orchard Lake Rd, West Bloomfield
Appliances
“The sales and delivery of our new refrigerator was flawless.
Thank you to Witbeck Appliance for getting me a replacement refrigerator after my last one had an unrepairable compressor issue. The delivery and set up were done perfectly. Same as the first time.”
“Love the bank store and the people that work there. They do outstanding work, professional and hard-working staff. They’re like family. You can depend on them to do a great job.”
“Shopping for appliances can be daunting unless you're fortunate enough to have John Camarata's knowledge and expertise. His friendly yet professional demeanor makes the trip worthwhile!”
“I bought a Whirlpool washing machine just under 5 years ago and a 5 year warranty from ABC Warehouse. The washer broke down recently and it can't be fixed. Whirlpool discontinued making it and no parts are available to fix it. The warranty allows us to get another one at no charge. However, the new ones aren't made any better so the store manager allowed us to get an LG washer for a minimal upcharge. I was expecting a battle but was treated very fairly and respectful. Good job Angelo and ABC Warehouse (Novi, Mi)”
“Called on Monday morning, Gary came out by noon, replaced a sump pump and saved by basement from flood! Reasonably priced and he’ll crack a few jokes while he’s at it!”
“Couple recent negative product experiences were handled exceptionally well by the customer service team at the Plymouth location.
One had to do with a missing custom mounting part for a medicine cabinet and the other a dented hot water heater tank.
In both cases I felt the team both offered and promptly employed reasonable/exceptional solutions.
Great job Home Depot Plymouth customer service.”
“Wow - great price, communication, and service. Oven arrived by freight - packaged to withstand a nuclear blast! George was super to work with - will definitely be returning when we need our next appliance!”
“I went to Home Depot today to get to some CPVC pipe to extend the overflow from my water heater. (This story actually begins at Lowe’s where everyone I spoke to was supremely unhelpful, anywho!) I talked to the 3 very pleasant people at the customer service desk at Home Depot about buying and cutting CPVC pipe, they assured that it could be done, and one of the gentlemen (I didn’t get his name) directed me to the correct aisle and told me he would call the worker in that department to come help me.
I went to the aisle and waited patiently, I saw that there a worker there currently involved with another customer. After a few moments the same gentleman from the front desk came and found me to help out as the other gentleman was busy. We found the pipe, he measured out the length I needed, and when Jim was available, he cut the length I needed with a tool that was readily available in the area and directed me to the fittings I needed as well.
Excellent and fast customer service from everyone I encountered on this snowy New Year’s Eve. Thank you all so much!”
“Sales associate William Hed was phenomenal with assisting us during an extremely stressful build. My supervisor honestly thought he was a manager with how efficient he was. They were surprised to find out he was just a sales associate. It looks like Home Depot needs to reevaluate William for a potential promotion. I'd hate to think Home Depot is stifling individuals with management potential in entry level positions.”
“I've bought several items from the Westland location.. Everyone I have met has been of the highest character and exhibited great customer service. And Tony is the best, it's like talking to my uncle, lol”
“Absolutely phenomenal experience at this Home Depot location! The staff here is top-notch, and I couldn't have asked for better assistance. Special shoutout to their millwork specialist Nicolo Schultz, who went above and beyond to help me out. His kindness and expertise made my shopping trip a breeze. Highly recommend this store for all your home improvement needs!”
“The staff and even the customers were amazing, extremely helpful and patient. Very accommodating, and most of all they remembered me because of my many trips lol. Donovan such a sweetheart, helped me with sizing and cutting my wood for my project. Tod offered additional assistance at the register to make sure my purchase would fit in the car. Louis greeted me in the parking lot, helped me get material from the car to return and he was there to assist me when I was leaving. It feels so good to finally have A1 customer service especially when you don’t have a clue to what you’re doing. I absolutely love this Home Depot…the very best hands down!”
10AM - 8PM
21051 Haggerty Rd, Novi
Appliances
“Everyone was very helpful from the time I walked until I left. The front employees helped guide me to what I was looking for (laptops) and Branden ended up assisting me. Another employee came over, I hate that I can't think of her name but she was also helpful as well. I would definitely recommend Branden outside of my purchase we had great small talk about real estate. Keep up the great work.”
“I would highly recommend that anyone looking to rent a tool/equipment visit Sam at The Home Depot located in Commerce. I came in twice in the past week to rent a box truck. He is so personable and genuinely helpful, and he instantly won my trust. From paperwork to operation, he made sure I felt informed, confident, and ready to go. Sam, thank you for making a difference and achieving excellence in customer service.”
“I had a great experience at the Novi Home Depot on February 23, 2026. Gabe provided outstanding service. Instead of just pointing us to tools, he took the time to understand the problem we were trying to solve and recommended the right solution. He was knowledgeable, patient, and genuinely helpful. Because of his assistance, we were able to fix our issue quickly. Thank you Gabe for the excellent customer service!”
“First time visitor. They seem to cater to pros but they took the time to help me find the parts I needed to solve a plumbing problem as a homeowner. A much better experience than trying to find what you need at Lowes or Home Depot. They also spent quite a bit of time with me to answer general questions I had about faucets even though I only spent about 7 bucks while I was there. I will be back.”
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“By far one of the best Home Depots in the state. Only thing missing is a veterans parking space like at other locations. But I'm still grateful for the Pro parking.”