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“I stopped by today to test what I suspected was a bad battery. Pat greeted, promptly checked my battery, confirmed my suspicions, gave me my options, and installed the new battery in the windy, blistering cold all in under 30 minutes. He was awesome and I’m so grateful for his help and fantastic service!!!”
“I bought a key fob replacement from an outside company and was given a lot of places where it could be programmed. No one would program my remote unless I bought one from them. I was referred to Batteries Plus (who was not on the list) and was told they could program the remote. The guy who programmed the remote (sorry, I can't remember his name) was helpful and professional and informed me about the process. It took them about 20 minutes to do the job. He phoned when he was finished. The cost, with tax, came to $90 which I gladly paid to have a fully functional remote.”
“I had a fantastic experience at O’Reilly’s Auto Parts! Matt was super helpful and knowledgeable, and he made the whole process quick and easy. He helped me replace my battery on the spot, saving me a lot of time and stress. I really appreciate the excellent customer service—highly recommend this location!”
“5 stars because if you don't find a unique battery anywhere else you may find it here. But other services are expensive. I am afraid if it stays this way they may also go out of business. Please support this business.”
“Love this O'Reilly's the employees are helpful, and they always have what I need in stock.
The staff here especially helpful any questions I have with the solution I need!!!”
“Jack was very helpful today! He was very patient and thorough in answering any and all questions I had. His expertise shows through in the way he talks with the customers. I would feel comfortable coming back anytime to seek out his advice or opinions or to purchase any parts that I would need!”
“Melvin went well out of his way to help my son. My son had nothing but great things to say about Melvin and how he went above and beyond for every customer. Melvin SHOULD Be THE lead Training Associate in CUSTOMER SERVICE for the Entire Company. Thank you Melvin for being the politeness my son needed today! MADE MY DAY!!”
“Thank you so much to the nice man who helped me with my car tonight. My wheel was making a high pitched sound and I thought I was going to have to call AAA to come get my car. He came out and got under my car and removed a rock that was lodged in the wheel - which solved the problem. I am very pregnant and there is no way I would’ve been able to do that myself. He was literally my hero tonight. Thank you so much for your kindness!!”
“Kaley FOR PRESIDENT! This lady must have a cape under her collar. I went in and got just what I needed. The store is clean. All of the employees were friendly, however, Kaley was the best. I will be back.”
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“I am leaving a glowing review for this company, even though I didn’t utilize them for repairs. Customer service is just as important as technical service, and they exceeded my expectations in that regard! The screen was shattered/black on my Samsung Galaxy S23, and I called them to see if they were able to do a same-day repair. They didn’t have the part in stock (would have taken 4 days for them to receive it), but they went above and beyond by referring me to a different company that they indicated typically has parts in stock and does good work. They even gave me the phone number and address, since I wasn’t able to do anything but make calls from my phone using Android Auto in my car. The company they referred me to had my new screen on in 1 hour! So again, even though Batteries Plus didn’t do the repair, they get a 5-star rating for being so incredibly helpful. For that, I will think of them for future needs. Thank you!!!”