O'Reilly Auto Parts in Novi, Michigan is a reliable destination for all your automotive needs. Located at 43131 Grand River Avenue, this store offers a wide range of parts, tools, and accessories, as well as free services like battery testing, wiper blade and bulb installation, fluid recycling, and a loaner tool program. The store also provides brake rotor and drum resurfacing, and custom hydraulic hose building. Customers can rely on the expertise of the Parts Professionals to assist them with their next project. While the majority of the staff is friendly and helpful, ensuring a positive experience, a few employees have been reported as unprofessional. Overall, with over 6,000 O'Reilly Auto Parts stores across the US, this location is a convenient option for your automotive needs.
John at this location is a great employee who patiently helped me and answered all my questions regarding headlight longevity. This is one of the best customer service I have experienced, please convey my thanks to him.
February 2026
Friendly and helpful! Diagnosed check engine light. Thank you!
January 2026
I'm not sure who was working last night but thank you! Had a no charge situation on my car but this place gave me customer service like people used to give. Whoever you were....thanks!
