“Arrived at Land Rover and was warmly greeted by my favorite sales rep, Ms. Lenore! Service Advisor Tim and Ms. Char also provided outstanding customer service from start to finish. I’m excited to have my Velar serviced and returned! Thank you all for your excellent service and hospitality! 💛”
“Looking for exceptional service? Visit Land Rover Novi and ask for Cary. The quality of service, the attention to detail, the endless care and concern is remarkable. The was a small issue with my original appt and Cary went above and beyond to ensure I was taken care of and rescheduled. It's service like Carys that will keep me coming back to Novi.”
“After getting a sudden flat tire on my way to work today, I called all around to try to find my tire and no one had one in stock including the dealership. These guys were super helpful and ordered it immediately and followed through all day and worked on getting it done for me and the same day and they were very busy today. Plus they were $130 less than the Dealership for the same tire. I would highly recommend them. The service was great.”
“One of the new Assistant Managers Bryce helped me today 8/10/2026 on a very busy Monday morning. I actually went to another Discount Tire first that did not want to honor the warranties I took out with the company and only covered one tire. Bryce was professional; he was courteous, gave me refreshments, my wait time was reasonable and in total today I bought three brand new tires, all with warranties through Discount Tire of Novi. In my opinion Novi is the best location and I’ve even referred my own family members to their store.”
“Andrew from the service department was so knowledgeable, kind and professional when I brought my 2020 Mercedes in for service. He just was was wrong, he got the vehicle in, quickly diagnosed it, gave me an estimate, told me there was a warranty on some of the parts and even fixed the rattle that was making me crazy er. In addition, I was leaving for a trip at the end of the week, Andrew hustled and got the vehicle finished before I got on the plane! Andrew and his crew are the best and I highly recommend seeing him for your car repair needs.”
“These guys came in clutch! Im so happy they could help me. The holidays are so dang busy with tire sales that the call center books these guys back to back with no room for squeezing in a tire change on the weekends. As soon as they pull a car out, they pull a new one in. My tire was ordered but I couldn't make time on my schedule for an appointment yet but fate had other plans. My front tire, completely flat from a deep freeze we had, needed to be changed and these guys squeezed me in, made good on their word and did it all before close on a Sunday. I did look over the gentleman's shoulder too so I could see he had absolutely no time for me. They called me right before close and not only could they just do the 1 tire I needed but they completed my whole order. They are so good! This team deserves some good notice! Thanks guys!”
“This is the only place any one in the Novi area and Beyond Needs. DJ is a great guy and amazing mechanic,his team can handle any car problem quickly and affordability. HIGHLY RECOMMEND!!!”