3440 Okemos Road, Okemos MI 48864
“I want to give a BIG kudos to the clerk (I didn't catch her name) but she made my night! This is the BEST place to grab your donuts, fill your tank, use the restroom or grab some snacks or refreshments but MOST OF ALL get the best customer service experience of your life! THANK YOU!”
1659 West Grand River Avenue, Okemos MI 48864
“Brandon was such a great help to me yesterday as I'm wheelchair bound he came out to assist with me getting into the store holding the door open for me to get in and back out and opened his register and assisted me with my transaction immediately great service very friendly thank you for the great service”
743 W Grand River Ave, Okemos MI 48864
“Stopped for a 6pack 16 Oz Miller Lite.10.29 , which didn't include deposit & tax!Wow!!!! 7.29 everywhere else!Thank you to Owners for prompt reply & invite to come back to their store. Upgrade my 1 star to 4 star!”
2055 West Grand River Avenue, Okemos MI 48864
“Never had a bad experience with the gas pumps here. Also bathrooms inside are really clean. Staff is also really friendly, and they have the good kind of crushed ice!”
3495 Okemos Road, Okemos MI 48864
“I made a mistake by giving the wrong pump number. Jamie's customer service was excellent. She immediately solved the problem. I never post . This is the first time ever . Her shift is 3pm 8/25/24.”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Read the postLove's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Read the postTexas-born Buc-ee's is changing the way people think about gas stations and convenience stores. This chain is known for its huge stores along highways, some with over 100 fuel pumps. With its funny billboard ads, award-winning clean bathrooms, and branded items Buc-ee’s is hard to miss. The company wants people to actually plan to stop at Buc-ee's during road trips, not just go there as a last resort. And it's working - the chain has a huge fan base, with Facebook groups dedicated to Buc-ee's having hundreds of thousands of members.
Read the postSheetz Inc., the Pennsylvania-based convenience store chain, is making big moves in the Motor City. The company announced plans to open four more locations across metro Detroit, weeks before opening its first Michigan location. The first Michigan Sheetz will open its doors in late summer at 33380 Wick Road in Romulus. More locations are planned for Taylor, Warren, and Macomb Township, each employing around 30 people, mostly full-time.
Read the postLove's Travel Stops is rolling out a new system that turns work into a game for its restaurant employees. Picture this: Three big screens in each restaurant, tracking how fast workers greet customers, take orders, and hand out food. It's not just for show - early results say it's making service 11 seconds faster on average. "These monitors track key performance metrics in real-time, such as greet times, order processing times and the time it takes for food handoff," Love's explains. The system creates a more interactive environment, fostering friendly competition between stores.
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