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“I had 13 Amazon items that I needed to return, and Bill was so helpful, kind and patient with my searching through my phone for each return label!!! It was so efficient and I appreciated Bill's professionalism and assistance.”
“Absolutely love this UPS add the staff are always friendly and ready to help you.. I'm a manager at a loan company and I have corporate send what I need to them as I know it'll be ready and waiting for me. They are all wonderful .”
“Had a really good experience at this UPS Store! Neil helped me get my 2x2 photo done and he was super helpful and patient. The whole process was quick and easy. Definitely appreciate the great service!”
“FASTSIGNS in Auburn Hills does a truly fantastic job. I have used them twice now, and both times they have knocked it out of the park, both in customer service, and in the quality of their products. Mark and Jason were incredibly helpful in working with our organization to troubleshoot our banner project, made sure everything was perfect, and got it done overnight. I highly recommend them and will continue to utilize their services in the future !”
“They are always so, so helpful. They're quick, and always smiling and welcoming. I feel like I'm a train wreck every time I go, but my visits are always seamless. I'm grateful that my local UPS is so awesome.”
“I have been dropping off my packages here for a long time and am always left with a smile on my face! They do an amazing job and would highly recommend them to anyone nearby!”
“? ??we can all show a little more empathy to one another??Ty all for being attentive, considerate, and right now a smile is a commodity. A safe and prosperous NEW YEAR TOO ALL???”
“Just went to Staples for printer ink. As always they had exactly what I wanted. The addition of Party City has made navigating the store a little challenging, but I'm sure they'll work that out soon. With a wider variety of goods and appeal to the Party City customers, Staples should enhance their appeal to a broader audience.”
“Mike at Pak Mail was outstanding! I shipped my Mother's china to California. It arrived in perfect shape, and I can't believe how well packed it was. Initially the price seemed high, but after I saw the care that was taken with such a precious item, it was worth every penny. Thank you Mike!!! Karen”
“Just had the best interaction with the employees of this location. I had a medication that needs to be overnight shipped due to temperature affecting the safety and effectiveness of it. It got lost in Memphis TN for awhile and was nearing the date of loss by end of day Saturday (today). It finally entered this location and we talked to the man at the front desk and he was very kind and told us he would find people to go in the back and look for it so I didn't have to wait until Monday for a medication that would be unsafe by then. He was able to get Sheree and Bruce to look and they found it before close. I am forever grateful to all of them! Thank you for the excellent customer service. If their boss sees this, they all deserve a raise!”
“If you simply need to drop off a prepaid/pre-labeled UPS package and have a prescription to pick up or some other CVS items, this is definitely convenient.
Very easy, very fast. And as stated if have to stop here anyway, saves you an extra stop at UPS.
Although I have not done so, but my understanding is you can have UPS drop off packages for you here for little extra security, instead of leaving on a porch.”
“I came in with multiple packages. William provided excellent service, he went above and beyond to help me with my shipping. . I am going to switch from Post office and UPS because of the service he provided.”
“Terese is the most incredible, kindest, sweetest fedex asset on their payroll. She is a life saver and an amazing human being. She went above and beyond for me and my shipping needs and I am incredibly thankful for her help and knowledge.”
“Ever have "one of those day" where everything goes wrong? I was running errands and hitting snags at every stop. My last stop was at FedEx. According to Levi's, the jeans I was returning required nothing but a quick scan. Yet, when I arrived TERESE, the polite associate said the return required the poly bag they were shipped in. I could buy a poly bag, but the Levi's return was free and I only lived a mile away, so I told the associate I would go home and retrieve it. She apologized and I proceeded to leave the store. As I was about to exit the store, she caught me and said I didn't need a poly bag after all! (As soon as I left, she looked into the matter and discovered the instructions I got from Levi's were correct) FedEx, you have a stellar associate in TERESE. I hope she is recognized for her OUTSTANDING customer service!”
“I went to pick up an online order today and realized I’d ordered the wrong paper size for one of my documents. Darius was so patient while I resubmitted a new doc, and then he re-printed everything properly and made sure it was all correct before I left. SO helpful!”
“This place has always been helpful when packaging and shipping items. Fair prices and great service.Side note - Someone posted a negative review about FedEx and I think that's a mistake. This place is a 3rd party (they are not actually fedex or UPS) but they will ship with them as you choose.”
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“Thank you. I have seen people use that bt I haven't done that yet. I have too much fun with your staff and going to the register. Plus - you guys are amazingly quick but have exceptional customer service. I even laugh at other customers and your customer service. Thanks for running such a great business in LO and picking the best staff!”