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“The woman who was working was very polite, professional, accepting of myclient i had with me. She likes to organize and make sure things are perfect. The woman was great and told her thank you when she was done. Sorry I didn't get her name. It was on 7/23/26 around 10am”
“I go here often bc … ya know Amazon n such but every time they are always so friendly, you can tell they are all buds just having a good day. Always good vibes there, good people”
“I came into UPS feeling a bit overwhelmed and in a rush, with no clear idea of what I actually needed. Blake stepped in and completely turned the experience around. He was incredibly polite, kind, and patient, taking the time to guide me through everything without making me feel rushed or uncomfortable. His professionalism was truly unmatched, and he made what could have been a stressful situation smooth and easy. Excellent customer service thank you, Blake!”
“FASTSIGNS in Auburn Hills does a truly fantastic job. I have used them twice now, and both times they have knocked it out of the park, both in customer service, and in the quality of their products. Mark and Jason were incredibly helpful in working with our organization to troubleshoot our banner project, made sure everything was perfect, and got it done overnight. I highly recommend them and will continue to utilize their services in the future !”
“I’ve used this UPS location frequently since moving to the Royal Oak area, largely for return drop offs but for notary and printing services as well. The staff are always helpful and manage to get people through pretty quickly, even when the lines get long. Assistant manager Tyler has been super helpful with a handful of printing projects I’ve had lately. I very much appreciate the consistent quick and good service at this location!”
“I just want to mention Michael didn't get the last name but he is a 100% sweetheart he did so much for me today and I appreciate every bit that he did I just want to praise him maybe management will recognize him and give him a raise or some kind of compliment”
“Very knowledgeable always friendly expertise service alway address you when you come through the door remember you by name or your mail box# always assist you with packages if you need it, very very helpful. This UPS Store has the best service.”
“This place always comes in clutch. Everyone is incredibly friendly and efficient. I actually had fun with my mom when we went in for passport services. How many people can say that? Lol Such a gem. Many thanks!”
“They are always so, so helpful. They're quick, and always smiling and welcoming. I feel like I'm a train wreck every time I go, but my visits are always seamless. I'm grateful that my local UPS is so awesome.”
“I found the folks at this location to be very accommodating and extremely helpful. They were handling shipping an item from a third party and very very helpful. The communication was great and they were able to get my item shipped on the same day. Great service!”
“I have been dropping off my packages here for a long time and am always left with a smile on my face! They do an amazing job and would highly recommend them to anyone nearby!”
“This is absolutely the best place to ship any package.
The top advantage over many places in the area is that they work with multiple carriers like UPS FedEx, USPS, etc.
And the even better part is the staff!! super professional, efficient, kind, not the kind of service that I’m used to receiving in 2026. This place is the best. 💪”
“The store was busy but the staff was friendly and efficient. Tara took time to complete my complicated order. It was great to have somebody else struggle with the copy machine.”
“Shout out to Nathan great PR skills and so very kind to me. This location has hands down the best and most knowledgeable staff I have found.. As senior I am always treated with respect and kindness from all staff.. Great job everyone..Thank you so much”
“If you simply need to drop off a prepaid/pre-labeled UPS package and have a prescription to pick up or some other CVS items, this is definitely convenient.
Very easy, very fast. And as stated if have to stop here anyway, saves you an extra stop at UPS.
Although I have not done so, but my understanding is you can have UPS drop off packages for you here for little extra security, instead of leaving on a porch.”
“Just had the best interaction with the employees of this location. I had a medication that needs to be overnight shipped due to temperature affecting the safety and effectiveness of it. It got lost in Memphis TN for awhile and was nearing the date of loss by end of day Saturday (today). It finally entered this location and we talked to the man at the front desk and he was very kind and told us he would find people to go in the back and look for it so I didn't have to wait until Monday for a medication that would be unsafe by then. He was able to get Sheree and Bruce to look and they found it before close. I am forever grateful to all of them! Thank you for the excellent customer service. If their boss sees this, they all deserve a raise!”
“I had to pick up a package due to deliveries being canceled because of bad weather. I was going out of town at 4:00am the next morning.UPS was wonderful and did everything to find my package. I loved that everyone wanted me to get my package and made sure that I received it .? Thank you”
“I came into town and needed 20, One sheet Obituary (with picture), I not only received quick printing I received the expert knowledge on best size Picture this helped because it would have been difficult to find a larger frame in time for the funeral service. Oh i didn't tell you that this was 9am the service was at 2pm and it was a beautiful service.thank you”
“I really needed to get a fax response to the IRS for the nonprofit I am associated with. Joe was very helpful and able to get the long fax through, solving my problem. I had tried at another UPS Store near my home, but the fax machine there did not seem to be fast enough to get the job through. I went to a FedEx store and an Office Depot near me and both were much more expensive, plus I had to figure out how their machines worked and try (unsuccessfully) to do it myself. Best result and service at this business!”
8:30AM - 6:30PM
6689 Orchard Lake Road, West Bloomfield
Shipping Centers
“My local UPS store is great
The people who work there are so friendly and helpful,my area has quite an entitled clientele and they are so patient. I always choose to go there over any other option. They all deserve kudos!”
“Terese is the most incredible, kindest, sweetest fedex asset on their payroll. She is a life saver and an amazing human being. She went above and beyond for me and my shipping needs and I am incredibly thankful for her help and knowledge.”
“Joy is so kind and sweet and she went above and beyond to make sure all of my needs were taken care of. Even when it was really busy, she maintained such a positive and helpful attitude.”
“Over the years I have had many many cases of wine shipped to this FedEx store and held for pick-up due to the close proximity to my house. The wine has always arrived safe and I have gotten text notifications to advise me when they are available for pickup which is a nice feature of the FedEx system. The thing I have always noted about this location is the friendly attitude at the pick up counter, which is much appreciated especially when you consider it is usually woman that are hauling my heavy boxes of wine from the back with never a complaint. The smiles I get and occasional friendly banter on where is the party is most commendable considering they are moving boxes around all day long and many of them heavy like mine. Aside from the obvious shipping business this location also has workstations, printing services, faxing, stationary and presentation materials for sale at this location. These other services are sometimes overlooked as they are not the first thing to come to mind when you think FedEx.....”
“Such a great place with a helpful and friendly staff. I was struggling to find a place to print a cardstock flyer because most sites default to printing 20+ flyers and charge you for all of them. The staff helped me in minutes and printed out exactly what I wanted in the exact quantity I wanted. I'll def be back!”
“I had a miscalculation and issue with a package address on fed ex's end, Matt was very kind and helpful for me as well as Doug who ensured the situation was resolved. Awesome team! Very satisfied with their service today.”
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“I won't even go to another store after coming here for the past year. Very hard to find service like these guys offer. The staff here are extremely helpful. Props to them for how they train their staff as well. Super friendly. I've gone in with massive urgent paperwork, packages and ground mail - they're honest, cognisant, understanding and appreciate the business. Love, love all of these guys/gals!”