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“This is an outstanding store. Great service and knowledgeable staff that is always willing to help. Not only do they have a vast inventory of hardware needs but their gift store is remarkable. This is the only hardware store at which me shop.”
“Exceptional Service Review: Brandon at Ace Hardware (Baldwin Road)
I am writing this review to commend Brandon at the Ace Hardware located on Baldwin Road. His level of patience and expertise deserves the highest praise.
I was struggling immensely with a persistent leak under my sink, caused by a faulty pipe leading into my garbage disposal. Plumbing is not my area of expertise, and I was completely overwhelmed by the different parts and connections required for a replacement.
Brandon immediately stepped in. He was incredibly patient and took the time to assess my existing, leaky parts. Instead of just pointing me toward a shelf, he meticulously fitted my current components with the exact, necessary replacement pieces right there at the counter. He essentially pre-assembled the critical connections, ensuring I had everything required for a straightforward installation when I got home.
Thanks to his effort and attention to detail, the assembly and installation were simple, and the leak is completely gone.
There are many Ace Hardware locations near me, but Brandon's exceptional service at the Baldwin Road store ensures that I will only choose this location for all my future hardware needs. He is a fantastic asset to your team!”
“The archery shop is amazing here!
Great people and even better at working on your bows!
I drive 45 mins just to see them.
Very beginner friendly shop also! No shame on if you don’t know or understand something they’ll even help you out by letting you shoot and help adjust what they see may need work!”
“Helpful and knowledgable people, clean and well stocked, everyone there goes WAY above and beyond to help this old crippled guy.Their employees know the inventory and what you need to complete your job and what they don't know, they'll find out.”
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“My husband forgot his cell phone and we needed another part from the hardware store. I called and spoke to Ed and let him know that my husband forget his cell and I needed him to call home. Well about ten minutes later my husband called!
Shout out to Ed for helping and not having to make another trip!”