Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
6800 S Westnedge Ave Ste D, Portage MI 49002 Hours
About Spectrum Store
Spectrum Store at 6800 South Westnedge in Portage, MI, offers a variety of services, including broadband Internet, mobile, and cable TV. Customers have shared positive experiences with the store's customer service representatives, noting their helpfulness and respect. One reviewer highlighted a particularly amazing experience with a representative named Ryan, while another mentioned satisfaction despite a long wait due to a busy morning after a big storm. While some visitors suggested improvements, such as having more staff during peak times, they appreciated the face-to-face service. A customer who returned equipment acknowledged the effective air conditioning in the store, which made their lengthy wait more bearable. Additionally, the store is praised for assisting older customers with phone upgrades, making the process smooth and enjoyable. One customer specifically commended a representative named Sarah for her patience and Spanish fluency, which greatly helped them during their visit. Overall, Spectrum Store is recognized for its friendly staff and efficient service, making it a reliable choice for Internet, mobile, and cable services in the area.
Most Recent Reviews
July 2026
Go to this store Ryan helped me get in and out buying a new phone after dealing with the Kalamazoo location WHICH YOU SHOULD ABSOLUTELY NOT GO TO
June 2026
A big shoutout to Taylor and the store manager who went above and beyond to make sure my daughter had a working phone. Thank you!
May 2026
Gage and Taylor were extremely nice and helpful - you have to be patient if your going into a store where there are only two associates and it's busy but the customer service was great! They were quick and very knowledgeable.
More Comments(132)
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