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“Rhonda was an absolute joy to work with! My first visit, I let her know I wasn't looking to buy that day and she still gave me her very best customer service. When it came down to deciding on our new vehicle, Rhonda's personality and positive attitude played a big role in the choice to lease with Tamaroff”
“I received excellent service at this location a young lady name Hannah Davis, was so nice she had the most beautiful personality and when I return the car, the service agents were so nice to. Coming here was a very good experience.!!!!??”
“Best Rental Car Company service in the city? Great Weekly Deals, awesome customer service & more!! All you need is a Valid Drivers License & A check stub!! No credit card needed!! They accept cash, credit & debit cards!!”
“I’ve been coming to Mel’s for about 12 years now and they have always done good work. I’ve never had an issue with any of their repairs so I would say they’re very reliable! Friendly service as well(:”
“My mom and I Recently rented from the Newark Airport location. The process was very quick and easy. The staff were the best. My mom has serious health issues and when we dropped off the car I was concerned about how I would get mom to the gate since the terminal was quite far. Mom asked if they had a shuttle that would take us and they arranged for a nice young man named Nicholas to drive us ...in the vehicle we rented, to the terminal right to the door where we could get assistance with a wheelchair. Thanks for going above and beyond. And taking a load of stress off of my shoulders.”
“Just bought a 2020 Ford Fusion from these guys! Love the vehicle! My sales guy, Hunter, was amazing during the entire process! Give these guys a chance they have amazing cars and amazing team!!”
“I needed a vehicle immediately and I contacted them and was glad to hear that they had two vehicles available. The young lady that assisted me was helpful and informed me that of the three day rental requirement. The documentation was quickly completed and I was on my way.
So that things are clear, the title speaks volumes regarding the vehicles. My rental did run, heat was functional however the vehicle was a wreak. Vibration was felt from one of the tires on the right side (panel light illuminated r/t repair indicated), seats were filled with crumbs and covered with plastic, interior was stained (one spot may have been blood), and the front exterior showed that an obvious collision had taken place. The scent of smoke could be smelled and the two hanging tree air fresheners were unable to totally disguise the odor. A three (3) day minimal rental was required otherwise I would have returned it sooner. I would still say that the service was great but the car was a Wreak.”
“Great experience! I needed a car while mine was at a repair shop. Everything went so smooth and easy. The car I rented was as good as new and a pleasure to drive. Everyone i dealt with was super nice. They even gave me a ride from and to the repair shop. ?”
“I mostly only rent from Enterprise, however not getting a 5 star due to not having the right size car, and then transferring me to another location, to find out they had to downgrade me also, and only gave me the lower price for the vehicle, but NO DISCOUNT, for all the inconvenience”
“I had a great experience Jalen helped me with my agreement understanding and also insurance help when it comes to rentals and Chloe was there assisting as well but thanks to Jalen I will be back to this particular enterprise”
“The staff was wonderful, we couldn't ask for more polite accommodating people. However the choice of cars was too Limited. We had to choose from a car that was quite a bit smaller than the car we're used to driving or a minivan that was bigger than the vehicle were used to driving. This was okay for my six foot husband but not so much for my 5 foot frame especially considering I am a senior citizen, one of those short baby boomers.”
“I had a great experience with Johnny at Enterprise. He went above and beyond to help me find the right vehicle. He switched my cars twice just to make sure I ended up with a truck that I actually liked. He was patient, helpful, and really made sure I was comfortable and happy with the final choice.
Customer service like that really stands out. I truly appreciate the effort he put in to make sure everything worked out for me. Thanks again, Johnny!”
“This is a very busy location, but professional and each individual is treated with respect, kindness and a smile! Not easy in the service industry! Vehicles are clean, safe and secure!”
“They made it so easy to rent a vehicle there,I had to change vehicles without any issues,customer service is excellent,special thanks to Alex for his extra help and thankyou to the whole staff,You made a stressful time seem un-stressful,highly recommend this Livonia location thanks again”
“I was provided with the best customer service ever at a car rental location. From top to bottom friendly professional and courteous customer experience is what I received. What impressed me most was the walk-through on the vehicle operations. Big kudos to Mia Raffin for delivering an excellent customer experience!”
“We rented the Lamborghini Urus for the weekend! So much fun cruising around the city in it. Would definitely rent from these guys again, they also gave us a great deal.”
“Alfred is a hero. What a wonderful employee you have in Alfred. This location saved the day for me when the airport location couldn't get their act together to have cars available for people with reservations. Thanks so much!”
“I've worked with this location a couple of times, and service has always been great. A couple months ago, I rented a car online, was able to pick from the lot based on my requirements, and was very happy with the car. I was going to use it for a long trip for my son's hockey team, but due to an injury, we ended up not being able to make the trip. Tony had texted me for a routine check-in and when I explained the situation, he said they would shorten my rental agreement with no problem. I returned the car the next day and worked with Mike who was incredibly helpful as well. Will definitely use this location again.”
“I was travelling for work and my van broke down. I just recently started covering Michigan, and I’m not very familiar with the area. I found a well-reviewed shop and took my van there. Then I called the Enterprise on Woodward north of 11th, but the phone was picked up and I was placed on hold for quite a while, so I called the location on Greenfield. Yousif answered my call quickly, and I explained that my van broke down and was at a shop nearby, and I needed a vehicle that was minivan sized if possible so that I could load my tools and supplies over and continue my work for a day or two. He told me how sorry he was that my van broke down, and that he would definitely be able to help me out. We went over some options on the phone, and he sent Keith to pick me up. Keith arrived shortly, and we had a very nice drive back to the rental office. The Palisade I received was comfortable, in excellent condition, and was very clean. I was able to get everything I needed into it once I got back to the repair shop.
Yousif was helping another renter when I arrived, but he introduced himself and asked if it was okay if Innocent took care of the paperwork and got me on my way. Innocent was also very professional, but personable, and when he went over all of the options for my rental. He then went over the car with me and I was on my way within a very short time.
Despite losing hours out of my day, I was able to get everything done that was on my schedule, which helped keep me from losing even more money. I had no issues returning the vehicle, and was even given some extra time because the shop took a little more time than expected due to a couple other items that needed to be fixed properly.
I can’t really express how grateful I am for how well I was treated. Being stranded in an unfamiliar area and at a situational disadvantage, I was treated kindly, with respect, and appreciated. It would have been easy to have been taken advantage of, and I was not. Thank you so much for your help and for being not only fair, but truly for going above and beyond.
Thank you again so very much. You really helped turn a bad situation around and made my day much, much better.”
“I took my kids over to get them out of the house since they were out for the summer from school, but before camp started. We had a pleasant time. The cars are beautiful and the staff there are very friendly and accommodating. Tom, who we met ended up giving the kids some cool Ferrari posters”
“I loveeeeee the manager and staff here! They are so understanding calm and cool. One time I was freaking out bc I thought I lost the keys and the manager told me a bring th cat back and he will help me find they’ll keys! Needless to say, lol they were in the car the entire time and I’m dumb but thank you again so much everything”
“I've rented cars from this Avis 3 times. I start out with a Ford Edge, (nice car by the way). By the 2nd and 3rd car I was offered an upgrade for no additional charge. The owner and his employees are very nice, they work hard to get you into the car you want and on the road quickly. Very reasonable. Please note that their immediate inventory is fluid and always changing depending on the time that their rentals are returned, if you can hold off until late morning they will often come up with an upgrade for you. This is the nature of the business keep that in mind whenever you rent and you will be very satisfied.”
“A wonderful lady -Heather works here. She is very accommodating to my requests. Every time I'm there to get a car, she is there with several options. Cars are very clean and usually in good condition. Prices are affordable and transactions are settled in time.”
“I highly recommend using this service. I used it for my daughters prom and her driver Fred made her feel very comfortable. He pulled up, opened the door for her and made her feel like the black beautiful queen she is! Fred was very professional, prompted and informative! When I filled out to the inquiry online about the service, Maurice called me within minutes. He provide the same and left no room for error all the way from the day of the reservation to the day of the her prom! I want to say; A HUGE THANK YOU TO BOTH MAURICE FOR YOUR PROFESSIONALISM AND FRED FOR YOUR PROFESSIONALISM AND HELPING MY BABY FEEL COMFORTABLE! ❤️❤️”
“The guys at Avis / budget are very wonderful understanding they work with you they do the best that they can for you they're awesome guys I really appreciate that Southfield Avis / budget ?”
Open 24 hours
4900 Heather Dr, Dearborn
Car Rental
“Budget on Telegraph and 10 mile! They took great care of me and the manager and staff accommodated me so well as I wasn’t able to bring the truck back same day, they waived my late fee and offered me a bigger truck for a smaller truck rate as they didn’t have the one I needed available. I would definitely rent from them again! Thanks Budget and staff!”
“Today I was making a reservation for my father and helped by Sonia J. Very quickly and efficiently all of my questions were answered, I was provided a better rate and given all the information I needed to proceed forward. Sonia was very patient and made this process easy and painless. Thank you.”
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“This Enterprise is great . I had to get e rental immediately because the shop had to keep my car. I was able to get a rental very easy. While I had the rental scheduled for 1 week I had to extend it for a second week. I went online and did the extension with no problem. The rental was a 2025 Traverse which was also really nice.”