“Rhonda was an absolute joy to work with! My first visit, I let her know I wasn't looking to buy that day and she still gave me her very best customer service. When it came down to deciding on our new vehicle, Rhonda's personality and positive attitude played a big role in the choice to lease with Tamaroff”
“My rental experience was nice and smooth with this company. I have no complaints! Steven helped me and made sure I got the car I felt most comfortable in. The extension process was very quick and easy as well. Will be renting from them again soon.”
“I've booked alot of rental vehicles in my life all over the US & this location is by far the best I've ever did business with.
The people were super nice & I was in & out under 10 min.
Car was super clean & gassed up.”
“The manager at this location is a very awesome she was very professional, she had a customer that had me concerned for her safety. When I say she spoke with care didn’t speak down to this lady gave her the up most respect. I pulled her to the side and asked if she was okay did she need me call for help because I didn’t want the lady to try and attack her. It was very clear something was wrong with the customer.
Enterprise this young lady handled this situation with so much respect and positive energy I had to say I’m so proud of you.
Being young and alone in such a vulnerable situation I can’t express how grateful I was to witness this moment. With so much respect for the person herself and the company she’s definitely capable of doing her job”
“Rented for about 3(?) weeks and I can honestly say I’m nothing but grateful for this company. Greg seems like the zero non-sense type, so be straight up with him about what you’re going through/dealing with and you won’t have any issues. COMMUNICATION IS KEY WITH THIS COMPANY!!!
From the time I picked up to the car to the day I returned my rental experience was smooth. If your car is cut off… 9/10 it’s due to non payment. Yes they have someone in the office with a “heavy” accent, but he’s not from America so what do you expect? Nyan (?) was nothing but helpful from the first day I called, truly a sweetheart.
PAY ON TIME. If you can’t, COMMUNICATE!! This is a company who has clearly been burned in the past and does NOT play about their vehicles being out on the road with an active balance!!
I can’t speak for others, but realistically who’s expecting a deposit back from a car they’re driving daily(putting heavy wear and tear on the car from ride share, not returned on a full tank/you’re clearly smoking in the cars/they’re dirty upon return? Come on now ? even Enterprise doesn’t play that. I forfeited my deposit so I could keep the car an extra day until I picked up my new car, win-win if you ask me. This company isn’t something you’re gonna find out there often, so I recommend you don’t burn that bridge.
THANKYOU!!❤️ god bless. I have recommended you guys to family and friends.”
“I’ve been coming to Mel’s for about 12 years now and they have always done good work. I’ve never had an issue with any of their repairs so I would say they’re very reliable! Friendly service as well(:”
“Just bought a 2020 Ford Fusion from these guys! Love the vehicle! My sales guy, Hunter, was amazing during the entire process! Give these guys a chance they have amazing cars and amazing team!!”
“I have been renting a car for over 120 straight days with no problem just call weekly with the payment over the phone and good to go any problems just call them and they will fix it. Employees are also friendly.”
“Bravo for the customer service at the Plymouth location in Livonia. Extremely satisfied with their service they made it pleasant even through the fact that my car got totalled and I HAD to get a rental. Thank you to the whole staff at this location. I will definitely rent from this Enterprise again !!!!”
“Kyonni & crew are absolutely amazing! She was able to get me into a rental on short notice not once but twice while my car was being repaired at a local dealership, but she came through! The vehicles were superclean as well! Im sure I'll be using them in the future! Keep up the great work!”
“Great experience from the Woodward Avenue branch of Enterprise.
It's already been a stressful period due to a bad family car accident, then needing to rent a vehicle under a total loss situation.
The staff at Enterprise, with particular praise for McKenna, we're super helpful from the get go.
They explained the process and costs in a courteous and transparent manner, and helped find a vehicle that would be suitable for my family needs.
Both the collection and return process was quick, smooth, and efficient.
Great job from all the team here, highly recommended to all.
Attentive and professional staff, good quality, well turned out vehicles, simple and transparent processes. Exactly what you need from a rental car company.”
“I had a great experience with the entire team at Enterprise on Kean St in Dearborn! Everyone was very patient, friendly, and easy to work with. They took the time to answer my questions, made me feel comfortable, and were so easy to talk to throughout the whole process. I really appreciate the great customer service from the entire team. Thank you all for making everything as smooth and stress-free as possible. I definitely recommend this location!”
“The vehicle that I rented was a nice car. However, it was missing a gas cap door and also, the remote did not work with any functions that I needed to press buttons, because the whole side of the remote buttons were missing, So I could not automatically start the car; when I spoke with the representatives (nice people) they said they only have one key that to me is ridiculous.”
“Major shout out to Eric!! Not only did he help make a horrible situation so much better. He personally detailed a van that just came in behind me, so that me and the kids could get on the road to Great Wolf for the weekend. He was so polite and an absolute pleasure. Def got a new customer and will refer you to everyone. From the bottom of my heart Eric thank you!!”
“Thank u Chad for your help finding me a rental after my car broke down on me, the whole process was v quick & smooth, it was also v easy reaching u when I needed to extend the rental ?”
“Great experience with the staff at Enterprise Rental on Northwestern Highway in Farmington hills. Everything went well from the pickup to the drop off.. Enterprise is the Best! No issues!”
“I mostly only rent from Enterprise, however not getting a 5 star due to not having the right size car, and then transferring me to another location, to find out they had to downgrade me also, and only gave me the lower price for the vehicle, but NO DISCOUNT, for all the inconvenience”
“We rented the Lamborghini Urus for the weekend! So much fun cruising around the city in it. Would definitely rent from these guys again, they also gave us a great deal.”
“The staff was wonderful, we couldn't ask for more polite accommodating people. However the choice of cars was too Limited. We had to choose from a car that was quite a bit smaller than the car we're used to driving or a minivan that was bigger than the vehicle were used to driving. This was okay for my six foot husband but not so much for my 5 foot frame especially considering I am a senior citizen, one of those short baby boomers.”
“Alfred is a hero. What a wonderful employee you have in Alfred. This location saved the day for me when the airport location couldn't get their act together to have cars available for people with reservations. Thanks so much!”
“Awesome and great customer service I would definitely rent from here. I left my AirPods in here and not only did they pick them up for me but they offered to ship them back to me. I would hundred percent recommend these guys. They are great don’t listen to the negative reviews.”
“The last time I rented i reserved a Cadillac.
But, not reading the fine print I recieved a SUV.
No worries.
This time the two associates went out of their way to find a luxury car...I was quite happy with.
Though it was only 20 minutes ago ive forgotten his name. But Shannon and the young man were very helpful and super friendly.
Will certainly rent again.”
“I took my kids over to get them out of the house since they were out for the summer from school, but before camp started. We had a pleasant time. The cars are beautiful and the staff there are very friendly and accommodating. Tom, who we met ended up giving the kids some cool Ferrari posters”
“I highly recommend using this service. I used it for my daughters prom and her driver Fred made her feel very comfortable. He pulled up, opened the door for her and made her feel like the black beautiful queen she is! Fred was very professional, prompted and informative! When I filled out to the inquiry online about the service, Maurice called me within minutes. He provide the same and left no room for error all the way from the day of the reservation to the day of the her prom! I want to say; A HUGE THANK YOU TO BOTH MAURICE FOR YOUR PROFESSIONALISM AND FRED FOR YOUR PROFESSIONALISM AND HELPING MY BABY FEEL COMFORTABLE! ❤️❤️”
Open 24 hours
4900 Heather Dr, Dearborn
Car Rental
“I’ve used the Avis location in Farmington Hills, Michigan primarily for business travel, with a few personal rentals mixed in over the years, and the experience has consistently been outstanding. The staff (Heather) is always professional, friendly, and efficient, which makes a huge difference when traveling frequently for work.
The vehicles are clean, well-maintained, and ready on time, and the entire rental and return process is smooth and hassle-free. I especially appreciate how accommodating the team is when schedules change or when I need a vehicle on short notice.
What really sets this location apart is the customer service. The employees genuinely care about making sure customers are taken care of, and that level of consistency is rare these days. Whether for business or personal use, this Avis location has earned my trust and continued loyalty.
Highly recommended for anyone looking for dependable service and a stress-free rental experience.”
“Today I was making a reservation for my father and helped by Sonia J. Very quickly and efficiently all of my questions were answered, I was provided a better rate and given all the information I needed to proceed forward. Sonia was very patient and made this process easy and painless. Thank you.”
“Best place to rent a truck from has all the lift gate trucks trucks are clean and ready to go better than Uhaul.. I use budget from this location anytime I need a business rental truck”
“Ashley was able to get me a van which was a big help instead of me having to go to the airport. She displayed excellent customer service during both pick up and drop off.”