Cell Phone Stores in Redford, MI

“Stop in to add another line not sure if they under new management but Michael assisted me real cool guy he’s professional & detail oriented. P.S have a chair next to the register ready for me next time hehe :)”

“Customer service was amazing! Ali helped me get the right phone for the right price and also fixing another phone for me. Not many places have good customer service these days but this place you are treated like a person and not money. Great job guys”

“I have been with T-Mobile for nearly 20 years — almost three decades of loyalty — and for the very first time in all those years, I was ready to walk away. As a business owner managing 15 lines, I had reached my breaking point. I felt ignored, undervalued, and completely unappreciated. After everything I had invested in this company, I was disgusted and prepared to transfer every single line elsewhere.Then I met Hussam Almarweri at the T-Mobile store on 8811 Telegraph Rd, and everything changed. I cannot stress this enough: Hussam is unlike any employee I have ever dealt with — not just at T-Mobile, but in any business, anywhere.From the moment I spoke with him, Hussam treated me with a level of care, respect, and professionalism that I had never once experienced in my 20 years as a customer. He made me feel valued, he made me feel heard, and he made me feel like my loyalty actually meant something. That alone would have been remarkable, but Hussam went so far beyond that.Hussam has a rare combination of qualities that are nearly impossible to find in one person: intelligence, patience, professionalism, and genuine compassion for the customer. He didn’t just answer my questions — he anticipated my concerns, he found solutions, and he fought to make sure I left satisfied. He didn’t treat me like “just another account” — he treated me like the most important customer in the world. And for the first time in decades, I actually believed it.The truth is, Hussam singlehandedly saved my relationship with T-Mobile. He convinced me — against every instinct I had — not to take my 15 lines elsewhere. That wasn’t because of a discount or a gimmick; it was because of the way he made me feel. Hussam reminded me of what true customer service is supposed to look like.As a business owner, I can say without hesitation that if I had even one Hussam on my team, I would consider myself lucky. If I had 50 of him, my business would be unstoppable. He is exactly the kind of employee every company dreams of having — someone who doesn’t just do the job, but elevates the entire customer experience. Hussam is the reason customers stay, the reason reputations are restored, and the reason companies succeed.T-Mobile should recognize that they have an extraordinary asset in Hussam Almarweri. He is the kind of employee who doesn’t just represent the brand — he is the brand at its very best. His service wasn’t just good; it was unforgettable. Hussam turned my frustration into loyalty, my disappointment into gratitude, and my exit into a renewed commitment to stay.He deserves more than just recognition — he deserves to be celebrated, promoted, and held up as the example of what T-Mobile stands for. I cannot thank him enough for what he did for me, my 15 lines, and my faith in this company.”

“Great customer service! I was offered a great deal on my tablet purchase! I was even offered a great deal for my case and screen protector! Thank you so much Omar!”

“I would highly recommend this store. I went in for a few questions wasn't ready for a new phone. Tyler answered all my questions and was extremely helpful.”