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“Oakland Church has been using FMB for our banking needs for several years and I have always found Kyle and the whole Rochester branch to be so friendly and knowledgeable since they opened a few years ago. I highly recommend banking with them!”
9AM - 5:30PM
310 W Tienken Rd, Rochester Hills
Banks
“OMGosh we can't say enough good things about this financial institution!
We built a home in 2020 and the construction loan process was smooth as silk throughout the build; our GC had zero issues with them nor did we.
The transition to LMCU mortgage after construction was completed with ease and any overages were not applied until final closing, i.e. no downpayment was required prior to construction starting. Brent Green and his team were amazing from start to helping us transition from a conventional mortgage to a VA loan which can be a nightmare but not with LMCU - it was seamless and pleasant. The communication was clear and thorough without any lag in responses when we had questions. HIGHLY RECOMMEND.
Additionally the ladies at the Rochester Hills location are so fun, friendly and helpful every single time I walk in which is maybe every other month or so.
Today, due to an "Acts of Kindness" LMCU does to give back to the community, we were randomly chosen to have our vehicle payment (another loan we have through them...also super reasonable and efficient) covered by them in January so the amount was deposited in our savings account today to be used at our discretion.
If you need a financial institution for any personal financing, this is your place.”
“On 6/2/23 I contacted CFCU’s main number and I spoke with your Customer Service Representative by the name of ‘Jose’. Jose was polite, helpful and took the time to address my questions and provide me with clear answers. It was a pleasure speaking with a representative who still understands the importance of “customer service”. Jose is a prime example of why members like me, love Chief Financial Credit Union! Thank you Jose for being so kind and such a pleasure to speak with.”
“This probably one of the less assuming Genisys's (that's a real word I just made up), smaller and tucked away in the corner of a strip mall but the service is exceptional, particularly Shawanda Estelle. I applied for a small personal loan and she was beyond helpful. She made me feel like I was her top priority and genuinely a sweet, kind person. Several months later my daughter was looking to finance a car and I knew right where to send her, and once again the personal service was outstanding, which in turn made me look good in my daughter's eyes. The app is user friendly and intuitive, my only small critique is the ATM. Abit outdated. To make a deposit it needs to feed you an envelope, you fill it out and feed it back. Because of this it has to be manually checked in by staff which takes longer to hit your account which can take a couple days.”
9AM - 5PM
200 Diversion St, Rochester Hills
Banks
“I’ve never dealt with better customer service anywhere else. I spoke with Monique and Maggie and they were so extremely pleasant to deal with and cared a lot about making sure I could make the best financial decision possible along with answering several questions giving me the best information possible. Definitely recommend Chief Financial to anyone”
“Quick trip. I even came 1 minute late to the meeting and they accepted me. I left at about 9:16 am and started at 9:01 am. I had the banker Nua Dushaj. Big help. Great service!”
“Both the bankers (Chris and Shawn) are incredibly nice and incredibly helpful. I've had to do a lot of banking in the last 6 months and have visited multiple branches. This is by far, the best.”
9AM - 5PM
183 S Livernois Rd, Rochester Hills
Banks
“I've had nothing but the best care and concern from the good people at Oxford Bank. If I have a problem they go over and above to remedy it. Every encounter I have ever had with the banking staff I am made to feel like I matter. I would highly recommend taking your banking to the good people at Oxford Bank.”
“I absolutely love Hunting some bank. I will stay with him to the day. I take my last breath. They help me out in difficult times and I truly truly will always be a faithful customer.”
“Fantastic staff. ATM had a hardware failure and the branch took ownership of the problem creating a solution on the fly that would ultimately save me from a big financial crunch. Thank you. I recommend this branch for personal banking.”
10AM - 4PM
2748 S Adams Rd, Rochester Hills
Banks
“Hannah was very helpful and friendly in answering all my questions. I got everything done in my appointment and left with more understanding of what Bank of America offers. Thank you!”
10AM - 7PM
65 S Livernois Rd, Rochester Hills
Banks
“This credit union went out of there way to help me reset my finances and make my life much easier. I sincerely can’t thank the team at this branch enough for not only helping me get my finances together, but the way they treat people as well.”
9AM - 5PM
6800 N Rochester Rd, Rochester Hills
Banks
“Marinela Shpati was helpful in resolving a fraud issue for me today and I certainly appreciated her assistance & she should be recognized for her amazing work she performed. She was very professional, kind and helpful. Bank of America is very lucky to have her as an employee!!!”
“Quick and easy! Went in to deposit money into a different account from another bank. Turned out I needed cash to do that. The teller that helped me, I don't know her name. but was kind and helped me get through it. So I left and came back with the cash and was greeted professionally by the same teller. Thank you miss. You saved me a trip. God bless! ?”
“Unbelievable this bank has such low rating. I went through it and realized most of it is not due to staff instead ATM not working properly or phone calls not being pleasant.
This bank has a wonderfully friendly atmosphere that makes every visit a pleasure. Place got energy bec of the staff there, specially Sue who not only is knowledgeable but also genuinely humorous, creating a welcoming and enjoyable experience. Whether it’s a routine transaction or a complex inquiry, they handle everything with a smile and a bit of humor. Their customer service truly makes banking feel personal and stress-free. The low review is also bec ppl don’t leave positive reviews and only ppl with negative experience leaves review, getting the avg review low.”
“The people there just helped me with a very frustrating situation and made it much easier. Sorry for forgetting your name, but the one lady remembered my name and even asked the next day how it went, very nice :)”
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“I am very pleased with Genisys and think the people working there are fantastic. I was upset with a problem but it was not the fault of Genisys. I will always be a Genisys member. Thank you for your interest.”