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“I was in last week and had a great experience. Donovan was wonderful. He really listened, was super knowledgeable, and was able to help me out upgrading my plan. I will definitely go back for any new phones or plans in the future. Thank you.”
“Came in here day after a holiday weekend. They were busy as all get out, but the two behind the counter handled ALL the business. Customer service is one of the best I’ve experienced in any cell phone store in a long time. It’s complicated job data. Transfers pictures, social media, passwords Apple IDs emails you name it! They were able to sync everything up and get me on my way with a new phone go to the store. Skip the rest. You’ll thank me later.”
“I went in this T-Mobile today and worked with Al who was amazing. Best customer service representative ever worked at ever for any T-Mobile and I've been a customer for over 25 years. Post”
“Great staff and facility. Jeff took good care of me. He answered all of my questions and was very knowledgeable about the phone I wanted to upgrade to. Helpful and friendly staff members as well. This is my second phone I got from this location and both experiences have been great. Thank you very much to the Verizon staff in Rochester Hills!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Alvin was great! We were not easy customers as we had three new phones to purchase, and transfer from AT&T. He made the process very seamless and was friendly along the way. Great service!”