“My foot surgeon advised me to go to DSW to get sandals before foot surgery and gave me a list of ideas. The young lady Kiersten helped me with the list, as was beyond helpful and very knowledgeable of my needs.
Thank you Kiersten ?”
“We had excellent customer service and support from Ken. We took a very long time with fitting and trying out numerous shoes before finalizing our two choices. Ken was patient & accommodating and he made excellent suggestions for our needs. There is definitely a feeling of personalized customer service that is not available in big box stores. We drove 40 minutes to get here & will do it again.”
“I have shopped at Loft for years. I now live closer to the Rochester Hills store. I ordered quite a bit online and needed to return most of it. I went in on a quiet Friday night after dinner. Agnes and Natalie were very kind and helpful. Natalie took time to process my return and helped me with what I was keeping. I appreciate their kindness and time. Thank you Ladies! I will be back to shop.”
“Great selection and most important top noch customer service. My special thanks to James B for going beyond the line of duty to help me. Keep up the great work and thanks for being so friendly”