Investing near Romeo, MI

“I had such a wonderful experience opening my business accounts at PNC Bank. Michelle was absolutely fantastic to work with and made what could have been an overwhelming process feel incredibly easy and straightforward.

She was knowledgeable, professional, and took the time to explain everything clearly so I felt confident making decisions for my business. I was so impressed with the experience that I ended up opening two different accounts.

As a local business owner, my schedule is always packed and my time is limited. Michelle was very conscious of that and did an amazing job keeping the process efficient while still making sure all of my questions were answered. I truly appreciated how respectful she was of my time.

When I came back to open my second account, I had my daughter with me, and Michelle immediately offered coloring activities to keep her occupied. It was such a thoughtful gesture and made the experience even more enjoyable.

Not only was Michelle exceptional, but everyone I interacted with at the branch was friendly, welcoming, and professional.

If you're looking for a bank that values both excellent customer service and personal attention, I highly recommend working with Michelle and the team at PNC. They made a lasting impression, and I'm grateful for how easy they made the process.”

“Very goid and professional. My CFP takes the time to get to know you, what your financial goals are, how you are progressing towards goals, and go as recommendations to achieve these.”

“Issues are resolved ... but I had a few issues at this PNC bank branch. My debit card number was stolen and was being used fraudulently, and it took a few visits to the bank and phone calls to their 800 number to stop the card from being used and to restore my funds. Then I had received poor customer service inside the branch on my last visit to close my account. PNC customer service did call me to me to make things right, and I appreciate that effort. They resolved my issues in the phone call and apologized for my poor experience a their branch. (I have not been able to confirm whether it is possible to freeze a debit card from PNC's app if the card is lost or stolen yet, but their customer service agent assured me it is there now.) I'm giving them 4-stars for their efforts to make things right, and for taking my poor experience seriously. My issues resulting from the original fraudulent charges are resolved now, and it seems that they value good customer service.”