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“I switched to verizon yesterday, and Mark was pretty kind and helpful. He made my switch very easy, and he explained everything clearly and was also very patient.”
“The gentleman that took care of me, Andre deserves a raise. He helped me a great deal was very precise very thorough and made it so that I understood it. Five stars is not even enough for his excellent
service. Being 73 years old and having just found out that I was scammed in my checking account, it sure was nice to have a young person make sure that I’m only spending what I have to spend on my Internet and phone.”
“Kierre was very friendly and helped me with transferring data over and did it very smooth. Thank you as well Luigi was for giving me recommendations on saving money”
“Cannot say enough good things about my experience with Demetrius. He was incredibly patient and helpful with getting my number linked back up to my device after some technical difficulties - all while managing 3-4 other customers with no additional help. I will definitely return the next time I need to make a purchase or get support.”
“Devon’E was very patient and helpful in the process of me purchasing a new phone he was very polite and did a great job explaining things i didn’t initially understand”
“Ashraful is just generally a professional person. I felt he could be himself and be that at the same time. People tend to trust people more often when they can be themselves and still carry the same level of professionalism. A great experience.
Highly recommended, and I’m also a new AT&T customer. So he made the process quick and comfortable. 5 stars for him and for the store.”
“Last week my husband and I went to the AT&T Plymouth location. We were greeted right away by Kevin . We left Xfinity and transferred all of our streaming , cell and internet to AT&T. Kevin took time with us to make sure that we were going to be comfortable with all services . Thank you again Kevin !”
“zee was actually amazing. i’d consider him quite an exceptional employee. i saw him deal with not only myself but 3/4 other customers as well, all at the same time might i add. he helped everyone and resolved any issues they came in for. GIVE HIM A RAISEE!! ??!!”
“This place is really nice. Joe is very knowledgeable. He has fixed my phone for a bit now. I won't go anywhere else!! It's placed in a little plaza. Shop's around. Try it out”
“There aren't ENOUGH words to PROPERLY describe just HOW WONDERFUL this place is. I walked in there STRESSED TO THE MAX and walked out SO RELIEVED that I would have turned cartwheels if I was physically able to!!!”
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
“Went in purchased 2 new Motorola Phones. The sales associate was very helpful he put on the screen protectors for me and then showed me how to transfer my data to the new phone. No hassle at all he was very courteous knowledgeable and professional. Definitely will do all my future purchases at this location. My only regret is that I did not get his name”
“I want to give High Praise for Kenzie!! She was extremely professional, and personable. My husband was having the problem of being locked out of his accounts. She made a dreaded visits, a sheer pleasure. She did what was needed with great ease, while making my husband and myself extremely please Kenzie was there to help us!!
Thank you KENZIE, and AT&T
S. Syrkett”
“We were traveling when the screen quit on my wife's Pixel 7. Being out-of-towner's getting the screen replaced quickly on the weekend and within our schedule was a challenge. Stacy helped get her a new phone quickly and without pressure to overhaul our plan. Only 1 of 4 colors was available (black), which was slightly disappointing, but given the circumstances we'll take what we can get.”
“Quarry was very helpful and thoughtful with me. He made sure that I got everything I needed to get me off to a great start with my new phone. He was also training a new staff member. Making sure that he understood everything that was going on with multiple customers. Great manager!”
“I have had the pleasure of experiencing exceptional customer service. The representatives provided comprehensive explanations of all aspects, demonstrating their expertise and dedication to customer satisfaction. I express my sincere gratitude for their exceptional service.”
“Hands down a wonderful experience. My autistic brother phone stop working today and I needed to get him a phone asap. Originally went to the location on wayne road but the guy at the store seemed very off putting and when I mentioned what I was looking for he seemed as if he didn't want to be bothered so we left. Went to this inkster location and Q was so amazing. He was very patient and so kind to me, my brother and my lil daughter. My brother was so happy and so was I. Thank you so much for such a wonderful experience Q!”
“Went here this morning for an issue with my phone plan, was greeted by a very personable Carl. The whole experience was great. He was such a good sport when I didn’t have much information to help with him get into my plan. He found the issue and lowered my phone bill by half of what I was paying. He was so funny and so kind. I’m grateful to have came across his store and helped by him. Went in this morning ready to fight my phone bill and left feeling like I owed Carl a friendship bracelet!!”
“Been here twice and have been more than satisfied each time. I’ve had the same phone since 2017 and my guy has fixed it good as new each time. Highly recommend seeing him before you think about buying a whole new phone.”
“Best Cell Phone store in the Metro Detroit area!! Michael and J.J and the rest of the guys will take care of all your cell phone needs in a timely, friendly and affordable manner!!”
“My family and I have been going here for years, I have nothing but great things to say! Amazing staff, especially Moe! He went above and beyond to help me with a recent issue and I am beyond grateful. Not only are the staff extremely helpful but also caring and personal. HIGHLY recommend this store to everyone!”
“I want to thank you for your agent,Mark at Metro Belleville store. He has do much patience, customer service. Is the best .and I wanted you to know how valued he is in this community. He shows such compassion”
“I went here because I had my number for almost 20 years I had gone to a different store and they made me get a new number and that's not what I wanted to do. They told me my phone number was cancelled and it wasn't. Sue was very nice and professional she transferred all my information found my Gmail onto my new phone that the other store gave me when they could have just gave me a phone with my same number. I'll be coming to the store from now on.”
10:00 AM - 8:00 PM
2480 S Telegraph Rd, Dearborn
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“Best location ever. While others tried to make it impossible to get a new phone. Or pretend that they didn't speak or understand English. (3 other locations in the area.) The lady here made the whole experience extremely easy. She went the extra mile to make sure that I left with what I wanted and then some. Definitely be my go-to location from now on.”
“Very knowledgable and kind young lady took care of me today 25 January 2025 at 9145 Telegraph Taylor MI. I finally have my phone back in operation and running again. Thank you so much. (forgive spelling ... I suck at the internet)”
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“Clari B is so awesome , I wasn't expecting her to be so helpful when I walked in with a random phone question
I'll be back to get the free device offer when my bills due”