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“I took my niece to Metro to get a new iPhone and Mike hooked me up with his exceptional customer service. We couldnt have been happier! Mind you the other two stores I had went to before has tried to give us a line about how they couldn’t help us.. well Mike in Romulus did!!”
“Jordan was fantastic at answering all of our questions and offering deals we did not know were available! No pressures, no hassle just completely helpful. As a long time Verizon user, this vist was definitely a pleasure. Thank you Jordan!”
“I switched to verizon yesterday, and Mark was pretty kind and helpful. He made my switch very easy, and he explained everything clearly and was also very patient.”
“Alcides was incredibly helpful and kind throughout the entire process. He took the time to answer all my questions and made everything easy to understand. Excellent customer service, I highly recommend asking for him!”
“Metro Detroit Phone Repair is a trust worthy company. My phone was having issues charging. I requested a replacement of the charging port. They could have easily charged me for parts and labor, but instead they inspected my phone and cleaned the charging port at no charge. The phone is charging properly! I highly recommend this repair shop as they operate with integrity.”
“The manager Cameron was absolutely awesome. My phone was auto rebooting in a loop because it was so old. I was freaking out because ALL my work is in my phone. Work pictures, locations, scanners, everything. I was worried I wouldn't get my work photos back. He stayed late and worked really hard to retrieve all my data. I was floored that he even got photos back from a previous phone, that I thought were lost forever. Many were of loved ones who had passed away. I was absolutely floored. It was hard to hold back the tears as I saw pictures I thought I had lost forever come flooding back. It was no easy task. He stayed about an hour past close to help me. I'm am so grateful for the extra effort Cameron put in for me. 100% recommend!”
“Didn't like the current selection at the metro stores so I stopped in this location I heard thet have unlocked phones.i got a Samsung galaxy s22 ultra for a good price and was able to keep my current service. They have lots of selections to choose from”
“After going to the Verizon store twice on Bellville I'd, I went to the one on Beck. WOW what a difference. This young lady ( Natasha )single handedly worked a store full of people in a kind in professional way. My opinion is she needs to be placed in corporate we're she can represent Verizon in have a future!!!!”
“Jesse & Connor were beyond amazing!!! This is my 3rd visit to this store and every experience has been so pleasant. I came in a few months back and wasn’t as great. But honestly Jesse changed my entire outlook on AT&T as a company. I will be utilizing your services for everything i need. Highly recommend Jesse, he changed my perspective.”
“Great experience. The 2 techs were the most knowledgeable and helpful I've ever met. I got more done in an hour than I did in 10 hours of phone help. Thankyou!”
“Luigi made my experience for my new apartment service very enjoyable very polite very funny and the music bang ‼ have fun talking about the difference songs being played and even song them”
“I recently had the pleasure of interacting with a metro worker Ash who truly went above and beyond in their role. From the moment I walked in their friendly demeanor made a noticeable difference in my experience.”
“Jay and John were so helpful. They not only helped us purchase a phone, they noticed I wasn't receiving equipment credits on my account, called and fixed many issues with my account and also got me signed up for a better plan at a lower rate. I'm very happy with the service I received and the time they spent helping me and my son get his phone all transferred over and the extensive amount of time fixing problems with my account that I didn't even know existed about the equipment credits. Great customer service!”
“Tyrone and Anthony were the best they helped me out with everything that I needed help with today and gave me the best deals come here to this location to get the best customer experience and the best deals ever”
“Ashraful is just generally a professional person. I felt he could be himself and be that at the same time. People tend to trust people more often when they can be themselves and still carry the same level of professionalism. A great experience.
Highly recommended, and I’m also a new AT&T customer. So he made the process quick and comfortable. 5 stars for him and for the store.”
“Joe G helped me get the best possible deal on internet and helped activate it! Pleasant experience. I will recommend to all family and friends. Along with a very nice JBL speaker!!!”
“Called up to store with questions. Spoke to Quinn and was very helpful. Actually only store that even answered phone and he did the first time I called. So 5 stars for sure.”
10AM - 8PM
34873 Ford Rd, Westland
Mobile Phones
“zee was actually amazing. i’d consider him quite an exceptional employee. i saw him deal with not only myself but 3/4 other customers as well, all at the same time might i add. he helped everyone and resolved any issues they came in for. GIVE HIM A RAISEE!! ??!!”
10AM - 8PM
23350 Eureka Rd, Taylor
Mobile Phones
“I just want to say Kevin and Hailey are the best! They are professional, personable and exceed my expectations. I consider them the ambassadors of the corporate office in Taylor!”
“Best prices and plans! I went everywhere to compare, only to return here for 3 phone lines plan. Zack was great at getting us the best deal for our needs. He was very patient, informative, and knowledgeable about everything.”
“The customer service here is phenomenal. I really appreciate the help Sam provided. He was prompt with greeting me and easily helped me figure out the best solution for my service. I will definitely be coming back and I am switching my daughters to a new plan here!”
“This place is really nice. Joe is very knowledgeable. He has fixed my phone for a bit now. I won't go anywhere else!! It's placed in a little plaza. Shop's around. Try it out”
“I only ever come here whenever I need a new phone, Alex helped me get a good payment plan to get the phone I wanted without having to spend a crazy amount. Thankyou Alex and Ahmad, great team here. Phone and service work great.”
“I had a great experience with MetroPCS extension! This good for the struggle of people who can't pay there bill on time and big thumbs up to this Company! Thanks Uriah!??”
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
“Fantastic customer service—quick, helpful, and hassle-free!
Huge thanks to the team at the Redford location! I came in needing to turn in a trade-in device for an online order after getting turned away elsewhere, and they handled it with zero issues. The staff was super friendly, extremely helpful, and had my trade-in fully processed with a complete receipt in my hand in less than 5 minutes. Outstanding service—this is definitely my go-to store from now on!”
“I took my mother in last week to get a new phone. She was pretty nervous about it because it takes her a while to get used to a different phone. The gentleman that works there was amazing. He was so nice to her who worked with us and showed her every step of the way. I wished I could remember his name but he was a younger guy with dark hair”
“I love shopping in this store! I love how they do business here! Great customer service and great prices and the experience they gave me was great! Nicole is the operator and she is very knowledgeable”
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“Clari B is so awesome , I wasn't expecting her to be so helpful when I walked in with a random phone question
I'll be back to get the free device offer when my bills due”