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“I want to thank you for your agent,Mark at Metro Belleville store. He has do much patience, customer service. Is the best .and I wanted you to know how valued he is in this community. He shows such compassion”
“Knowledgeable, efficient, personable but low-nonsense. Asked good pertinent questions and answered my questions even when I got low probability. Can't be done better.”
“I switched to verizon yesterday, and Mark was pretty kind and helpful. He made my switch very easy, and he explained everything clearly and was also very patient.”
“Metro Detroit Phone Repair is a trust worthy company. My phone was having issues charging. I requested a replacement of the charging port. They could have easily charged me for parts and labor, but instead they inspected my phone and cleaned the charging port at no charge. The phone is charging properly! I highly recommend this repair shop as they operate with integrity.”
“The manager Cameron was absolutely awesome. My phone was auto rebooting in a loop because it was so old. I was freaking out because ALL my work is in my phone. Work pictures, locations, scanners, everything. I was worried I wouldn't get my work photos back. He stayed late and worked really hard to retrieve all my data. I was floored that he even got photos back from a previous phone, that I thought were lost forever. Many were of loved ones who had passed away. I was absolutely floored. It was hard to hold back the tears as I saw pictures I thought I had lost forever come flooding back. It was no easy task. He stayed about an hour past close to help me. I'm am so grateful for the extra effort Cameron put in for me. 100% recommend!”
“After going to the Verizon store twice on Bellville I'd, I went to the one on Beck. WOW what a difference. This young lady ( Natasha )single handedly worked a store full of people in a kind in professional way. My opinion is she needs to be placed in corporate we're she can represent Verizon in have a future!!!!”
“Luigi made my experience for my new apartment service very enjoyable very polite very funny and the music bang ‼ have fun talking about the difference songs being played and even song them”
“Get your phone repaired here! Frank and Jacob do an awesome job and are upfront about everything. No predatory sales crap. My phone got wet and I replaced it with a slightly used phone with everything transferred over in 15mins! Ended up having my old phone repaired also and it works great still. 10/10 experience and I'll be a forever customer!”
“Went in just before closing to switch my son's phone from xfinity to T mobile. He needed a new phone. Jermaine was extremely helpful, polite and professional. Thank you Jermaine for the 5 star customer service.”
“Tyrone and Anthony were the best they helped me out with everything that I needed help with today and gave me the best deals come here to this location to get the best customer experience and the best deals ever”
“I was with T-Mobile and not very happy with them I decided to make the switch and the process was very easy. I'm happy that I bought the New Google Pixel 10A. I can now get service where I couldn't all of my apps work plus my cellphone is cheaper. Thank you for making me a happy customer! :)”
“Clari B is so awesome , I wasn't expecting her to be so helpful when I walked in with a random phone question
I'll be back to get the free device offer when my bills due”
“Joe G helped me get the best possible deal on internet and helped activate it! Pleasant experience. I will recommend to all family and friends. Along with a very nice JBL speaker!!!”
“The 2 young men i have dealt with are great. They are patient and helpful, even after buying your phones. I have had to stop by or call for various reasons and always get treated with respect. I would highly recommend this location.”
“Awesome store and staff.
The new girl that just started working there is awesome!
4 days without a phone is she hooked it up in seconds.
In the other stores in the area all wanted to charge me to set up my new phone that I purchased on the Metro PC website she did it for free within 30 seconds the other stores in that area wanted to charge me $25.00 to do what the website says that should be a free set up at any location.
This store will get all of my business.
I'll purchase from them before I'll buy from the Metro site. 💯”
“I took my niece to Metro to get a new iPhone and Mike hooked me up with his exceptional customer service. We couldnt have been happier! Mind you the other two stores I had went to before has tried to give us a line about how they couldn’t help us.. well Mike in Romulus did!!”
“Great experience with Moe! He took great care of me, helped me get an upgrade, and got me set up with a case and screen protector. Friendly, professional, and excellent customer service. Definitely recommend working with him. Thanks, Moe!”
“Matt Was Amazing!! Really Helped Me Out The Best Way He Could! I Was Coming In To Switch My Service & His Customer Service Made Me Stay With Boost, The Only Boost I’ll Be Going To Now. Thank You For The Great Customer Service.”
“Here at MetroPCS in Westland Michigan great service the guy really know what he's doing and he's a good person and I just happy from the results that I got today”
“I had a great experience with MetroPCS extension! This good for the struggle of people who can't pay there bill on time and big thumbs up to this Company! Thanks Uriah!??”
“I would highly recommend this store for all your phone needs because the guys working here have been absolutely fantastic with me. They are very honest with themselves. They do have tablets, watches and home internet whenever you go in. I met the owner & he is very kind and super cool, for real. Their pricing is very affordable as compare to other Metro stores. Always helped me to sort out my bills, my plans, my devices and overall my service, everything was taken care of. They always have specials going on and lastly, don't forget to ask their free T-mobile stuff they have for you.”
“I love shopping in this store! I love how they do business here! Great customer service and great prices and the experience they gave me was great! Nicole is the operator and she is very knowledgeable”
“Fina was able to quickly switch my eSIM to a physical SIM with no difficulty at all. This was easily the most streamlined experience at a carrier store ever compared to other stores. Highly recommend you stop by!”
“Hello today I received phenomenal service from Ishraq today she retrieved my data that I lost once again...I really appreciate her she is super friendly and helpful...I know when I have a question or just saying hello she represents her company well?”
“Mr. Ron the manager of this store has been professional, respectful and willing to help to solve my phone issues. I want to let you know as a at&t customer, am pleased with his help calmness.
Regards,
Thomas Owagbemi.”
“Such good people they helped out my brother and didn't charge a dime when they could have told him he needed a new phone. Super friendly and committed to running a good store.”
“Samba was very helpful, respectful and nice young man. I went in just to get my phone cleaned and ended up buying a new phone and watch. He didn’t do a hard sale pressure sale. just helped me in making a good decision about upgrading my phone.”
9:30AM - 8PM
1390 Ecorse Rd, Ypsilanti
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“Ish handles most of my issues and is phenomenal, but everyone I have had the pleasure of talking to in there has been cordial and amazing.
I have witnessed a few rude customers which they have handled professionally, apologizing to the other customers in the store for any inconvenience once the issue was dealt with.
I have been a loyal customer for years now. Great people.”
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“My family and I went in with a phone that needed activation, another that needed an upgrade, and two broken iPads. We were a lot. Thankfully, Devin took amazing care of us. He was patient, efficient, and explained everything clearly. While he helped us, he fielded questions from other customers. I was impressed with both his professionalism and ability to multitask. I won’t go to any other AT&T store!”